Customer Ratings & Reviews
- Model:
- i3520-5124BLK-PUS
- SKU:
- 12043756
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
Power horse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant play games but good for buisness purposes and getting work done
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello MichaelJ,
We thank you for taking the time to leave us a review. We value your feedback and are always looking for ways to improve our products and services. We are sorry to hear that you experienced issues while playing games on your Dell Inspiron 15 Touch Screen Laptop computer and that it didn't meet your expectations.
This is certainly not the experience we like to hear from our valued customers. We will share your review with our quality team so improvements can be made in the future. With a little more information from you, we would like to help you resolve any issues you may be facing.
Please take a moment to contact the Dell Support Team at the information provided below at your earliest convenience so we can help you to resolve these issues to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Have a laptop again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m pleased with the HP laptop that be I bought. Got a good back to school deal.
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter love this laptop. Great for college!!!!
I would recommend this to a friendCan’t use because of a mode.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.S mode is a beast to get out of. I’m unable to and am going to have to return it. I can’t believe this is something I can’t get out of and it makes this laptop unusable. I called the Microsoft support line and they were unable to figure it out as well.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear JessicaA,
We appreciate you taking the time to provide us with your feedback. We are sorry to hear that your experience with the Dell Inspiron 15 Touch Screen Laptop was not completely satisfactory owing to the issues with the laptops operating system, due to which you decided to return it. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
Feedback like yours helps us improve our current and future products and services. Even if this product did not fulfil your expectations, we hope that you will consider Dell in the future when you make your next purchase.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Reliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First laptop as an adult, super happy with this purchase
I would recommend this to a friendInspron 15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile midrange laptop without feeling too "entry level or Chromebook like... great for the price
I would recommend this to a friendPleased Customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Product and Great Best Buy Service. Delivery was one day from order.
I would recommend this to a friendR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying learning on my new laptop...I'm technically and this makes me feel comfortable
I would recommend this to a friendEXCELLENT VALUE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY USEFUL FOR THE WORK I WANTED TO ACCOMPLISH FOR THE VALUE.
I would recommend this to a friendDell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Dell it's everything I needed it for. I absolutely love the smooth feel of the keyboard.
I would recommend this to a friendSolid Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for a solid laptop, only downside is the keyboard isn’t lit.
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really had an easy time ordering this and it was even easier to pick up.
I would recommend this to a friendNice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my sons school projects and research and absolutely loves it.
I would recommend this to a friendNo issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issue’s with this product And would recommend
I would recommend this to a friendEfficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is good and efficient to use. Good for price.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. Very Impressed with the product.
I would recommend this to a friendNo problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with laptop. No problems with it. Recommended fro general applications
I would recommend this to a friendDell Inspiron 15
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice for day to day tasks, can not comment on gaming, was on a great sale as well
I would recommend this to a friendNo warranty support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase in my recent history. Dell denied warranty due to “Buying from Best Buy” their words as warranty starts from the day they buy it. Manufacturer date was 3/21/24 and bought on 5/17/24. The battery won’t hold a charge which is a common issue on this model. Outside of the lack of warranty they also said they would deny it due to damage internally on the battery connector to motherboard. Proved them wrong on it and now it’s due to damaged usb port ( have never used the usb port) then say it’s the usb on the other side which again has never been used. They do not stand behind their product and fabricate excuses but can’t prove anything is damaged. The establishment they had me take it to also reported no damaged and denied claiming there was. I was in the place and by the associate on speaker phone who reported no damage. Dell had the nerve to call me after that convo and tell me the establishment reports there is damage. Dell continues to try to fabricate lies to deny a simple battery replacement. Do you think they will stand behind their product after you buy it? Think hard before buying anything from Dell. Outside of the lack of support for a known defect the performance was worse than another laptop I have that’s over 10 years old. Pure junk
No, I would not recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great laptop and my daughter loves it. She uses it for school and Roblox.
I would recommend this to a friend