Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$440.79
Save $131.97
The comparable value is $572.76

Customer reviews

Rating 4.5 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,208 reviews
  • Rated 5 out of 5 stars

    Up and running !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the level of computer that I need. For personal use only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a great computer weather for school or home life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for regular use.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is budget friendly laptop having 12th generation i5 processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to us sales person was very helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is good and my purchase was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no setup involved, it was ready to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer working ok. I have no other comment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, turns on and turns off keys are responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget friendly. Used for online work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly. Great for someone who works online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good. Has better clarity and smoothness in keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell insperion touch screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lop tap, great quality. Great costume service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product and service when I was up at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Simple process to pick up the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ............ .............. ..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stupendous satisfaction

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very bodacious, intelligent and technological laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Faulty product and not able to return.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and within a week it stopped working. It froze right up- nothing worked to unfreeze it. Then the entire PC got so HOT it almost burned me. Unable to return to Best Buy as went over their 30 day return policy. They suggested contacting Dell directly which is NEXT to impossible I will NEVER shop Best Buy or Dell again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay- but felt cheaply made. It is with Windows software- and basic software downloads were blocked. No. No. No. I need to be able to download what I want.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laprop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a dive but there is no c-line charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so many issues with my order. I received an email saying my package was picked up and I never picked it up. I lived 3 hours away. I called and called and always got the contact center and they were no help. I had to go down there and threaten to call the police and then my order was magically found. And due to this whole ordeal I will no longer be making any purchases here through Best Buy. My item is amazing but the customer service part was horrible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a while to set up. And it seems my problem is common as i searched how to fix it on the internet, alot of people experienced the same problem

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello BUD12345,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you're experiencing difficulties setting up your Dell Inspiron 15 Touch Screen Laptop. This is certainly not the experience we like to hear from our valued customers.
      To make things easier for you, I provided a link to the product's User Guide below.

      Set up your Inspiron 15: https://bitly.cx/036

      If you still need assistance, do not hesitate to get in touch with Dell using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Minhaj@Dell Dell