Customer Ratings & Reviews
- Model:
- i3520-5124BLK-PUS
- SKU:
- 12043756
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience to buy online from bestbuy. I ordered two laptops and they wasted my three weeks and in the end cancelled my orders one by one. Very unpleasant, unethical, unprofessional period.
No, I would not recommend this to a friendBattery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery could be better. The life of it is going faster than it should.
No, I would not recommend this to a friendIncomplete work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was unable to restore from backup device. All that was done was a new folder with the data.
I would recommend this to a friendKeyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard doesn’t work good I want time again to go the store and check it
No, I would not recommend this to a friendUseless computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer locked on me only after 13 days. It was looking for a bitlocker number, which I do not have. The computer is useless. I could not return it because it was not working. I had to buy another computer, this time i brought a Mac air, no problems.
No, I would not recommend this to a friendGARBAGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage the screen cracked after 2 weeks of buying
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JeffreyJ,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We are sorry to hear that you are experiencing display issues with your product. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with Dell at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
No
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to replace a Lenovo that I purchased from Best Buy less than a year earlier. I had to return this one shortly after purchase because it had issues.
No, I would not recommend this to a friendbad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wont stay charged and i bought it this year 9 months ago
No, I would not recommend this to a friendLike glass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen stopped working day after return date. Have had nothing but problem since. Would not recommend.
No, I would not recommend this to a friendStopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working suddenly after 8 months and not sure whats wrong with it. We dont recommend it to any one
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day 2 and it won’t power on. Plugged in or not it won’t boot up. Power button doesn’t appear to do anything. Get to spend more time at Best Buy trying to figure out why.
No, I would not recommend this to a friendPlease do better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wrong item was shipped to us. Twice. We would really love to have this actual item but the transaction has yet to go through successfully!!
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not turn on half the time and screen is very glitchy.
No, I would not recommend this to a friendNot Good for College
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should’ve returned this laptop when I had the chance. I got this for my daughter for college and it only last her 3 hours. She’s on college for more than 3 hours. This was the worst purchase I could’ve made.
No, I would not recommend this to a friendSlow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Disappointed. I would never have purchased if I had known this. I spent less on a different computer years ago and it was far better quality. I dread using this.
No, I would not recommend this to a friendUtter Trash
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is less than a year old and non-functional. $500 down the drain.
No, I would not recommend this to a friendTouchpad went out after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Four months in and touchpad goes out. I don't suggest purchasing this one.
No, I would not recommend this to a friendOld rebuilt from Dell worked, this same one doesnt
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for 4 hours while it was downloading. Now it is dead. Have to get warranty work. I think it overheated and died a painless death.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello FightOnRon,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We regret to learn that your experience with the laptop was not entirely satisfactory due to the problems encountered. That is not the type of feedback we like to hear from our valued customers or the type of product Dell intends to deliver.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future improvements.
With a little more information from you, we would like to help you resolve the issues to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
We look forward to making this right for you!
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is horrible sent it to dell to fix came back with the same problem
No, I would not recommend this to a friendBad experience with my laptop purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive my purchase. It was a bad experience.
No, I would not recommend this to a friend