Customer Ratings & Reviews

No issue with computer. Nice one! It works great!

Easy to use from start and been great for office work

Best deal for the price, faster than I3 that I used to have. Really like the touch screen

Awesome battery life. Excellent features. Easy to use. Lightweight. Intel i5 works well.

Very quick. The mouse cursor has a tendency to disappear, thank goodness it’s also a touch screen! Also micro soft blocks and new software not obtained through their store making things a bit burdensome.

This Dell laptop was an exceptional price and I am thoroughly happy with it. I gimped along with the old hp which I should have gotten a Dell to begin with this is my second Dell. The first one lasted 10 years. And this little beauty actually cost less than my new iPad.

Normally I would give this a 5 star...but this one... Came with WINDOWS 11 "S mode"???!!! Which REQUIRES you to get any apps from the Microsoft store ONLY??! Very strange! It took me a couple of hours to figure out how to get it back to a "normal" Windows 11. Not sure who did that Microsoft, DELL or Best Buy...I'll never buy another one with W11-S!

Great laptop. Very lightweight and great performance.

I really love this laptop! It does just what I need. It's lightweight and a perfect size.

Laptop works as expected. Perfect for a out in the field laptop.

The price is just right for this laptop by Dell. It’s actually the second one I’ve purchased recently, the first was for my son for school work. The processing speed, onboard memory, and performance is more than capable of using the Microsoft suite, remote learning, surfing the web, etc

Pretty good performance. The laptop is also lightweight, which makes it easy to carry around.

Good value at a friendly price. High resolution touchscreen; keyboard with good “feel”.

Fast and has alot of storage good for work and other things

Good product runs fast and operates good has a good battery life as well.

This is a great laptop. Speed is very good, and screen display is bright.

I mainly got this to play Sims on. I had gotten something else but it wasnt fit for that. So I returned it, but I also didnt want to spend $800+ on a computer. They suggested this one and it was on sale even, and I really like it! I dont use it for too much, but Sims works well and it just seems like a fast computer overall. No complaints!

I purchased this item as a newer model only to find out that is does not come with the type c port this is after purchasing a lenovo took the Lenovo tonthe geek squad was told it would be 2 to 3 day process i had to come to the store several times before speaking with the manager who refunded my money back and the purchased a new laptop brought the total protection plan but your geek squad team suck at the Springhill location i might continue to use best buy but never the spring hill location

This laptop is very lightweight and easy to use. The memory and hard drive are sufficient for my work from home, and I haven't had any problems with them. I highly recommend it to someone looking for a replacement laptop.

Cool performance and light weight. Missing keyboard back lit feature.