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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1217 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,217 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I have asked for. I is light and the screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent in performance, fast, and aesthetically pleasing. It is also light in weight and easy to transport

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Easy and Reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast, reliable. Dell does updates for me, so I don't have to worry about them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing laptop. I have been able to use it for my college work. It’s touch screen also. Everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Basic computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable computer, good storage capacity and processing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop. Great for some online classes and video projects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been great! No issues or problems. Very easy and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for everything I need, fast and perfect lots of storage for everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Geek friend enabled this great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop computer. I use it every day. Initially, however, I had to have my friend Steve, who is a computer geek, remove the "free" anti-virus software that came loaded on the laptop and insisted that I subscribe to their services before I could actually use the computer. That was a real nuisance. Once Steve scrubbed the "disabling" junk software off the laptop it ran like an Indy car.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is very quick and easy to use. With the large amount of memory I am able to store all of my information and have plenty left for everyday usage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is very efficient! Its battery is long lasting and i am planning to purchase additional one for mtself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Stopped charging

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the lap top. But after only having it for 3 months it’s starting to not charge. Not sure if it’s the port or the actual charger either way it’s highly annoying. Also the screen seems kind of dim. But overall I do like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, got it for my niece for school does everything it supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop to the rescue

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a broadcaster at the University of Texas, and my old laptop just got old and I was in immediate need to replace it, and this Dell is doing the job. I uploaded my streaming software, my audio editing software, and commercial launcher and there are no lags whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been awesome and works really well with my job system, very fast in very smooth running computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. This laptop does everything I need it to and more for working remotely. Compact and easy to stash away also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    An excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    À truly excellent piece of hardware. The combination of it's processor speed and the storage capacity, plus its price make it a machine hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sleek !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop ! It is sleek, very light and so easy to use. I initially got it for work and have absolutely loved everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device, for working and for normal uses.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my needs. It’s fast with a big clear touch screen. It arrived very quickly and it was a super easy start up. My only issue is that the pad is extremely sensitive, which is really only a matter of me getting used to the difference.

    I would recommend this to a friend