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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1217 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,217 reviews
  • Rated 5 out of 5 stars

    Exceptional Laptop, price and seamless purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop was an exceptional price and I am thoroughly happy with it. I gimped along with the old hp which I should have gotten a Dell to begin with this is my second Dell. The first one lasted 10 years. And this little beauty actually cost less than my new iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very pleased. Good battery life. Nice size

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great deal and works perfect for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for the price, faster than I3 that I used to have. Really like the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Dell inspiron

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life. Excellent features. Easy to use. Lightweight. Intel i5 works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Dell review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick. The mouse cursor has a tendency to disappear, thank goodness it’s also a touch screen! Also micro soft blocks and new software not obtained through their store making things a bit burdensome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great, love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very lightweight and great performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I would give this a 5 star...but this one... Came with WINDOWS 11 "S mode"???!!! Which REQUIRES you to get any apps from the Microsoft store ONLY??! Very strange! It took me a couple of hours to figure out how to get it back to a "normal" Windows 11. Not sure who did that Microsoft, DELL or Best Buy...I'll never buy another one with W11-S!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Price is just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is just right for this laptop by Dell. It’s actually the second one I’ve purchased recently, the first was for my son for school work. The processing speed, onboard memory, and performance is more than capable of using the Microsoft suite, remote learning, surfing the web, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It was very easy to set up perfect gift!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop! It does just what I need. It's lightweight and a perfect size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for both my scholling and low levwl table top games

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very lightweight and easy to use. The memory and hard drive are sufficient for my work from home, and I haven't had any problems with them. I highly recommend it to someone looking for a replacement laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a newer model only to find out that is does not come with the type c port this is after purchasing a lenovo took the Lenovo tonthe geek squad was told it would be 2 to 3 day process i had to come to the store several times before speaking with the manager who refunded my money back and the purchased a new laptop brought the total protection plan but your geek squad team suck at the Springhill location i might continue to use best buy but never the spring hill location

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good performance. The laptop is also lightweight, which makes it easy to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value at a friendly price. High resolution touchscreen; keyboard with good “feel”.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product runs fast and operates good has a good battery life as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and has alot of storage good for work and other things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this to play Sims on. I had gotten something else but it wasnt fit for that. So I returned it, but I also didnt want to spend $800+ on a computer. They suggested this one and it was on sale even, and I really like it! I dont use it for too much, but Sims works well and it just seems like a fast computer overall. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gift for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love it. I wanted them to be able to use a computer comfortably without sitting at a desk since they both have mobility issues.

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 5 out of 5 stars

    Great Computer at a Great Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bang for your buck computer. It does what i need it to for school and for my Co-op class as a senior in high school. And I do plan to use this for college aswell. Only thing that is annoying is that there are no USB-C ports but even then id rather have more IO than a type c port

    I would recommend this to a friend