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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,202 reviews
  • Rated 5 out of 5 stars

    Exceptional Laptop, price and seamless purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop was an exceptional price and I am thoroughly happy with it. I gimped along with the old hp which I should have gotten a Dell to begin with this is my second Dell. The first one lasted 10 years. And this little beauty actually cost less than my new iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for Work from home or students that need something fast and touchscreen too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LabTop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, looks good , no problems using. its my review how do you get to determine how many letter i use

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase!!! Good speed and I love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and setup and navigate. Light and easy to handle. User friendly

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very lightweight and easy to use. The memory and hard drive are sufficient for my work from home, and I haven't had any problems with them. I highly recommend it to someone looking for a replacement laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very pleased. Good battery life. Nice size

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a newer model only to find out that is does not come with the type c port this is after purchasing a lenovo took the Lenovo tonthe geek squad was told it would be 2 to 3 day process i had to come to the store several times before speaking with the manager who refunded my money back and the purchased a new laptop brought the total protection plan but your geek squad team suck at the Springhill location i might continue to use best buy but never the spring hill location

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and storage for the price. It is just the right size to take along wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for college. Simple to use and is great for us tech challenged people.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Price is just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is just right for this laptop by Dell. It’s actually the second one I’ve purchased recently, the first was for my son for school work. The processing speed, onboard memory, and performance is more than capable of using the Microsoft suite, remote learning, surfing the web, etc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop enjoy using it best value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for work Battery life is sufficient Speed is also good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works for what we need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well so far. There's enough storage and runs smoothly as of right now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was working good, and it has touch screen which enhances your working while you doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great, love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very lightweight and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Dell computer is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Having a Dell computer is so much easier that I thought. I do not regret having bought this computer at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient operating speeds; battery has long lasting life; nice storage levels for general usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I would give this a 5 star...but this one... Came with WINDOWS 11 "S mode"???!!! Which REQUIRES you to get any apps from the Microsoft store ONLY??! Very strange! It took me a couple of hours to figure out how to get it back to a "normal" Windows 11. Not sure who did that Microsoft, DELL or Best Buy...I'll never buy another one with W11-S!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great deal and works perfect for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for the price, faster than I3 that I used to have. Really like the touch screen

    I would recommend this to a friend