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Customer reviews

Rating 4.5 out of 5 stars with 1199 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,199 reviews
  • Cons mentioned:
    Windows 11

    Rated 4 out of 5 stars

    Purchased as office machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a general home office machine, it is a good value as expected so far. My first Windows 11 machine that came with it's S mode which is a bit of a pain to remove so that you can load applications that don't come from the Microsoft store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it don’t hesitate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my niece. It’s a very nice computer. She recommended it to all of her friends. She has no problem. It’s very easy to function and to understand and for a college student, I do recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The products have a very good warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and excellent service, everything was very fast and efficient. They are the best, the product quality is very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay i guess

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was great for first two months, then charger stopped working all together, seller told me this was a gaming laptop and it was the best, completely lied straight to my face, after one month of using the new charger the laptop would turn on again, had to get another charger, well I’m coming up on year one of having this laptop and i have bought 5 chargers for it, it over heats as the fans are on the bottom so I’ve had to buy many stands for it to sit on to find the perfect one, still over heated until i bought a very pricey stand that also has fans on it to help cool down the laptop. Very very faulty battery, and charge port, would recommend spending more like i wanted to at the time for a better laptop. I think they just sold me this one to get rid of stock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great buy with the best store in town

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I use it all the time. I love the compatibility and the power it comes with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for fumble fingers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my husband to use a laptop with this particular one. He can use the touch screen with ease and it's the right size for watching and reading the things he likes to see.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Price & Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for the product. This is the second one that I have bought, this one has a little more power. Hoping it will last longer than the last one. 2 1/2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Superiority

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a year ago during Christmas. Great bang for your buck. Works great for work and school. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good speed and good memory. I would by it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great prouduct and a great memory of laptop and is a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad! Does what it needs to do and was easy to upgrade the RAM and HD.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good touch screen laptop for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale. Good buy if looking for home laptop for internet searching, facebook and instagram posting. Nice size screen. Good hinges, not like the 2in1s which break on you after warranty expires. Wish the keyboard had under lighting at nighttime. Love that it was also a touch screen like 2in1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my work laptop and prefer my own device as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walking in the store i had no idea what i was looking for all i know i needed a computer for my daughter that she can do graphics design. Was treated as soon as i walked in the door then directed to a well knowledgeable customer service rep who made it so easy for me to get the information i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good labtop, runs great. I purchased in September and have had no complaints. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Quality Laptop made by Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfectly priced laptop for doing MS Office work and web surfing. The quality of the laptop and the speed of it makes a very comfortable experience. Was very easy to setup and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Back to school Need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter who started her freshman year of college this summer. She has had no issues. I had to unlock to be ablw to use non Microsoft apps but that was an easy click of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid computer that suits all of my basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Love the touch screen functionality. I recommend for school and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget friendly device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. The touchscreen is great too. Good battery life and functioning

    I would recommend this to a friend