Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $153.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,195 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good touch screen laptop for home use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale. Good buy if looking for home laptop for internet searching, facebook and instagram posting. Nice size screen. Good hinges, not like the 2in1s which break on you after warranty expires. Wish the keyboard had under lighting at nighttime. Love that it was also a touch screen like 2in1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walking in the store i had no idea what i was looking for all i know i needed a computer for my daughter that she can do graphics design. Was treated as soon as i walked in the door then directed to a well knowledgeable customer service rep who made it so easy for me to get the information i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size Laptop for Personal/Small Business

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it does just what it needs to. I use it for personal and for my small business. It's light enough to take anywhere and it does everything I need it to. Love the touch screen function and the speed is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Quality Laptop made by Dell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfectly priced laptop for doing MS Office work and web surfing. The quality of the laptop and the speed of it makes a very comfortable experience. Was very easy to setup and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Back to school Need

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter who started her freshman year of college this summer. She has had no issues. I had to unlock to be ablw to use non Microsoft apps but that was an easy click of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell Inspiron

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bell Laptop I had ever purchased. Dell is best. Superb touch screen and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Affordable and reliable laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for a college student. Great buy for the price I paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapto

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great for the price and works ok too , has not issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell used computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived on time as promised. Michael from the Geek Squad was very helpful and respectful. Computer was set up and any questions I had at the time were answered. So far I am enjoying using my new computer. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it very good products .nice sound it’s very good

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good basic laptop. Good price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5* except I had to call just a couple of days after getting my laptop because it was getting really hot. The Geek Squad updated some things and I haven't had a problem since. Happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has exceeded my expectations. It’s working great with what I needed. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspire

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value. Perfect machine for my basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is the best one I've had! Works great and charges fast as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is very efficient! Its battery is long lasting and i am planning to purchase additional one for mtself

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a relatively inexpensive laptop for travel purposes. This one is in that middle level that does what it needs to do. I wouldn't want to do high end gaming or video production on it, but it's an excellent tool for basic business functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek friend enabled this great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop computer. I use it every day. Initially, however, I had to have my friend Steve, who is a computer geek, remove the "free" anti-virus software that came loaded on the laptop and insisted that I subscribe to their services before I could actually use the computer. That was a real nuisance. Once Steve scrubbed the "disabling" junk software off the laptop it ran like an Indy car.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved his laptop and its capabilities. This was a gift for my boyfriend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    See notes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It’s fast and does what I need it to. The only downfall is if I try to download anything like adobe it will take the computer out of protection and I don’t think that’s fair.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop fast and great touch screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great price. Was easy to set up and my daughter does all her homework on it. It is also good for streaming and the touch screen is fantastic. Very happy with this product.

    I would recommend this to a friend