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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1199 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,199 reviews
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable. Easy set up. Great for my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Go for it product I recommend with 1 year usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop I purchased last year. I waited to provide this review after a year exactly. Go this one for my college kid and she is regularly using it for her studies daily. Love the touch screen and performance with it. Great product guys def go for it....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell used computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived on time as promised. Michael from the Geek Squad was very helpful and respectful. Computer was set up and any questions I had at the time were answered. So far I am enjoying using my new computer. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great graphics and super easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop whithout problems, i really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop. Great for some online classes and video projects.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good basic laptop. Good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5* except I had to call just a couple of days after getting my laptop because it was getting really hot. The Geek Squad updated some things and I haven't had a problem since. Happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bell Laptop I had ever purchased. Dell is best. Superb touch screen and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a relatively inexpensive laptop for travel purposes. This one is in that middle level that does what it needs to do. I wouldn't want to do high end gaming or video production on it, but it's an excellent tool for basic business functions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Affordable and reliable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for a college student. Great buy for the price I paid!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    relearning to use PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marissa facilitated the prompt and swift purchase of the product. I updated the computer and installed the Microsoft Program. Since I have not been using PC for almost a decade, It took me a while to relearn how to deal with a PC. After all, it was easy to manage the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    See notes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It’s fast and does what I need it to. The only downfall is if I try to download anything like adobe it will take the computer out of protection and I don’t think that’s fair.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has exceeded my expectations. It’s working great with what I needed. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop fast and great touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great price. Was easy to set up and my daughter does all her homework on it. It is also good for streaming and the touch screen is fantastic. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this from 4 weeks and loved it. Smooth operating with touch screen and good for daily tasks. Will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for school. Bought as a gift for 16 year old and he picked it out. Says it is perfect for school and social activities. He loves it and couldn’t be happier with his choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size Laptop for Personal/Small Business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it does just what it needs to. I use it for personal and for my small business. It's light enough to take anywhere and it does everything I need it to. Love the touch screen function and the speed is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was skeptical cabout getting this but it isnt bad at all. Speakers are decent and ifnyoure using this computer for the basics and nothing crazy its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is the best one I've had! Works great and charges fast as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other PC went out on me so I had to get something in a pinch. This laptop is great for the price. I am using this work mostly gaming and it does pretty well. I am happy with my purchase.

    I would recommend this to a friend