Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $153.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,195 reviews
  • Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this laptop to work from home and it would perfectly for what I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great medium without braking the bank.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works well for anything business, personal business. Can be used for light gaming with minimum lag. Battery holds well. Overall a great laptop for the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is reasonable value for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is comfortable to use, such as smooth typing keyboard and tach panel. Battery is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $400 gift card review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I decided to get a laptop that we could use together. My 2 laptops are over 12 years old and decided it was time. We went to Best But with intent on purchasing a new lapto and we had a budget. With staff assistance we found a laptop in our budget range and specifications we wanted. Since we were under budget we were able to get a Bluetooth keyboard and mouse. I feel this purchase will be perfect for us and being able to get what we wanted in stock made us satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good laptop for school but mic stopped working

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with this laptop until the microphone sound suddenly stopped working. It's not even a year old! I'm giving it 3 stars because when I first got it, it was working fine. I was using this laptop for school and to do homework and read articles, but now the microphone doesn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Easy to set up and use. Sleek style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Machine

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a traveling work laptop, so buying used was a great deal. It’s a Dell, it’s fairly new, and it really doesn’t show any wear on it. Geek squad transferred the old data to this machine and I was GTG. I’m really happy with the technology, price, and service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Got it for school work does amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to do my school work on and it has done amazing! Does everything that I need for it to do with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Easy to connect. the delivery on this was great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell brand is very recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Dell has always been a brand I like and know how to use. Size of screen is perfect and what I love the most is the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new PC. My old Acer had finally died and I was not able to get it to respond . So I looked at Best Buy and found a pretty good deal on this Dell . So far I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Basic Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proved to be excellent for my small business. Did not need power for gaming, just basic word processing and record keeping. It has proved to be fast and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Speed is very good, and screen display is bright.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop for a Great Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for my kids to do school work. This is a great option that allows her to do everything she needs and it was very reasonably priced. It was easy to setup and get started as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy & Quick Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick setup. Fast computer for basic tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The big switch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely a bit hesitant getting a dell product, especially coming from Apple product. I’m glad I made the switch. I looove my dell. So easy to use, and does a lot of features I use for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect computer, fast , sleek and reliable.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my everyday needs.I don’t need the touch screen option but it is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean and snappy basic laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic laptop to replace one given to a family member. Online ordering was easy and efficient. Laptop configuration is clean and snappy for all tasks; basic email and Microsoft applications.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop Purchase Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Dell Laptop from Best Buy. Dell Inspiron 15 Touch Screen Laptop. Its working perfectly at this moment. I am happy with it while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband previously had a Dell laptop. This one has performed well, has everything he needs and was a great price.

    I would recommend this to a friend