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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,218 reviews
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Battery sucks...charge needed after an hour of use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and size. However, battery is already bad after only 6 months of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely good laptop , with good battery . More than enough for my daily usage. Good touch screen .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy with the best store in town

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I use it all the time. I love the compatibility and the power it comes with

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    See notes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It’s fast and does what I need it to. The only downfall is if I try to download anything like adobe it will take the computer out of protection and I don’t think that’s fair.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Dell Inspiron 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for home office and college courses! I enjoy the touchscreen option and the numeric pad, as well. I appreciate the size of it altogether. I switched for a Toshiba laptop and will never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other PC went out on me so I had to get something in a pinch. This laptop is great for the price. I am using this work mostly gaming and it does pretty well. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop fast and great touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great price. Was easy to set up and my daughter does all her homework on it. It is also good for streaming and the touch screen is fantastic. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for school. Bought as a gift for 16 year old and he picked it out. Says it is perfect for school and social activities. He loves it and couldn’t be happier with his choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Inspiron 15.6”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am love my Dell computer. The Geek Squad got it all set up for me and were great to work with. The display is beautiful, the speed searching for different things is great and I am really enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Love the touch screen functionality. I recommend for school and business.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    nice matte touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen is responsive and has a nice matte feel to it great price point good all around laptop

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget Dell laptop, with essentials for work and education. Not a powerhouse for gaming, but that's what gaming laptops are for. No need for a core i7, maybe it could use some more RAM but the SSD is just the right size for productivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop, and this was reasonable. My only complaint is that the battery doesn't hold a charge very long. I am constantly having to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was skeptical cabout getting this but it isnt bad at all. Speakers are decent and ifnyoure using this computer for the basics and nothing crazy its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features at a low price point. Looking for something with more value this is it, pretty darn fast as well. Glad we found this lap top and compared it to others and glad of our decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My very 1st laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very 1st laptop every. Ive never even had a desk top before either. But i love this Dell laptop from Best Buy. The purchase was online, simple and fast pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good speed and good memory. I would by it again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Dell Computer for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a college student. Powerful computer, fast for most tasks. Turns on and off in less than a minute Great computer overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    goodbshsjsjsksksososnssnjsksksksbsvsgwgwyeey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nicebndkdfnfkddndbdvdvxxnzmznz zbbbandndndjdndjxdnfnndnd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay i guess

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was great for first two months, then charger stopped working all together, seller told me this was a gaming laptop and it was the best, completely lied straight to my face, after one month of using the new charger the laptop would turn on again, had to get another charger, well I’m coming up on year one of having this laptop and i have bought 5 chargers for it, it over heats as the fans are on the bottom so I’ve had to buy many stands for it to sit on to find the perfect one, still over heated until i bought a very pricey stand that also has fans on it to help cool down the laptop. Very very faulty battery, and charge port, would recommend spending more like i wanted to at the time for a better laptop. I think they just sold me this one to get rid of stock.

    No, I would not recommend this to a friend