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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,202 reviews
  • Rated 5 out of 5 stars

    Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for grandson, he seems to like it, the touch screen is nice for him

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dependable and reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues from this laptop. Great laptop for school and light gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for school, and it's better than the Lenovo we had. If you're sick of buying laptops that break just out of warranty, buy a Dell. Perfect for school and home/personal use. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super simple set up! Super quick charge too!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love actually being able ro get a new laptop for myself. its so quick and was all in all pretty simple to set up with step by step instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for on the move business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer for our business and decided this Dell was just perfect. I need portability and accessibility. This computer is just perfect. Fires up fast and easy navigation through the opening screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get one, get two!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer. Bought it on a whim and have been nothing but blown away with its processing speed, download time and graphics!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    This is reasonable value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is comfortable to use, such as smooth typing keyboard and tach panel. Battery is good so far.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Dancing fingers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my touch screen laptop. The only thing I'm not happy with is the bottom of my laptop gets hots while using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work laptop for all essentials and great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    1 time lab top purchase ( Dell )

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was easy to log in instructions to follow so prompts. I was able to log into my Gmail and Yahoo accounts with no difficulties. Pretty simple on exploring the computer and all it's information about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, everything I was looking. My needs were ver basic and this was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works perfect I got it for my wife and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $400 gift card review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I decided to get a laptop that we could use together. My 2 laptops are over 12 years old and decided it was time. We went to Best But with intent on purchasing a new lapto and we had a budget. With staff assistance we found a laptop in our budget range and specifications we wanted. Since we were under budget we were able to get a Bluetooth keyboard and mouse. I feel this purchase will be perfect for us and being able to get what we wanted in stock made us satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new PC. My old Acer had finally died and I was not able to get it to respond . So I looked at Best Buy and found a pretty good deal on this Dell . So far I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice,love how bright the screen is.Very easy to use i say that because im not good at it lol.I think i got a very good deal. So im happy with the choice made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop for a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for my kids to do school work. This is a great option that allows her to do everything she needs and it was very reasonably priced. It was easy to setup and get started as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got it for school work does amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to do my school work on and it has done amazing! Does everything that I need for it to do with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The big switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely a bit hesitant getting a dell product, especially coming from Apple product. I’m glad I made the switch. I looove my dell. So easy to use, and does a lot of features I use for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop at a great price. It is fast and graphics resolution is good. The only reason I didn't give it 5 stars is because the keyboard is not backlit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot complain. Seevice was very helpful. Price was fair. Laptop totally suits my needs

    I would recommend this to a friend