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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,218 reviews
  • Rated 5 out of 5 stars

    Build could be improved but performance is amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for Money. This product is well worth every penny spent, just get a good case to keep it in cuz the material it’s made from are not metal but rather plastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is the best one I've had! Works great and charges fast as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old dell with this one. Very good value fast for what i use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for on the move business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer for our business and decided this Dell was just perfect. I need portability and accessibility. This computer is just perfect. Fires up fast and easy navigation through the opening screen.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Dancing fingers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my touch screen laptop. The only thing I'm not happy with is the bottom of my laptop gets hots while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get one, get two!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer. Bought it on a whim and have been nothing but blown away with its processing speed, download time and graphics!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    1 time lab top purchase ( Dell )

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was easy to log in instructions to follow so prompts. I was able to log into my Gmail and Yahoo accounts with no difficulties. Pretty simple on exploring the computer and all it's information about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for fumble fingers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my husband to use a laptop with this particular one. He can use the touch screen with ease and it's the right size for watching and reading the things he likes to see.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    dell inspiron 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and easy to set up , great screen color , i upgraded the ram to 16GB , makes it much faster , and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop and it's very good; it serves all the needs of my business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new PC. My old Acer had finally died and I was not able to get it to respond . So I looked at Best Buy and found a pretty good deal on this Dell . So far I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    This is reasonable value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is comfortable to use, such as smooth typing keyboard and tach panel. Battery is good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super simple set up! Super quick charge too!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love actually being able ro get a new laptop for myself. its so quick and was all in all pretty simple to set up with step by step instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop for a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for my kids to do school work. This is a great option that allows her to do everything she needs and it was very reasonably priced. It was easy to setup and get started as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, fantastic, I gifted it to my brother and he really appreciates it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The big switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely a bit hesitant getting a dell product, especially coming from Apple product. I’m glad I made the switch. I looove my dell. So easy to use, and does a lot of features I use for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Basic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proved to be excellent for my small business. Did not need power for gaming, just basic word processing and record keeping. It has proved to be fast and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and snappy basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic laptop to replace one given to a family member. Online ordering was easy and efficient. Laptop configuration is clean and snappy for all tasks; basic email and Microsoft applications.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice,love how bright the screen is.Very easy to use i say that because im not good at it lol.I think i got a very good deal. So im happy with the choice made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have a lot to learn about the Windows 11 and all the nuances, but so far, so good! Very nice computer for the value and would recommend it to anyone...

    I would recommend this to a friend