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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,218 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works perfect I got it for my wife and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer, fast , sleek and reliable.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my everyday needs.I don’t need the touch screen option but it is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    TOUCH LAPTOP P.J.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT LAPTOP FOR THE PRICE I LOVE THE TOUCH FEATURE THIS IS THE SECOND ONE I HAVE PURCHASED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my new dell laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop about a month ago, and it has been working well without issues. It was easy to set up and I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband previously had a Dell laptop. This one has performed well, has everything he needs and was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice second or backup computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what I was looking for. I purchased it as a second computer for the house to check emails, a little business, and basic internet surfing every now and then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly easy to set up, some things were confusing. Set up was mostly on computer. Laptop was great after set was complete.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for school but mic stopped working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with this laptop until the microphone sound suddenly stopped working. It's not even a year old! I'm giving it 3 stars because when I first got it, it was working fine. I was using this laptop for school and to do homework and read articles, but now the microphone doesn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Best Buys is super easy to work with. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has good quality components and is sufficient for continuous office work. It is also super light and has not given me any problems with anything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't come out of S mode

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to have a PC because it's been a while since I've owned one. I got it home, got everything updated and installed, try to take it out of S mode and it would not budge. No matter what I tried as far as troubleshooting goes it would not come out of S mode. I brought it back to Best buy and the geek squad could not get it out of S mode either. They decided that they could get it out of S mode if they kept it for 2 days and charged me $50. I was not about to have that happen. I had just bought the laptop 3 hours before and I shouldn't have to pay more money to get it to do what I need it to do. I tried to find a comparable laptop that was not in S mode to exchange this one for but the staff wasn't all that helpful so I just ended up returning it. Guess I'm just not supposed to have a laptop. Lol

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Hefner954,

      We want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We regret to hear that you are not completely satisfied with the operating system or the support you experienced due to which you opted to return the product. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.

      If you continue to experience any issues or need further assistance with recommendations, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my mother. She loves playing games on it and her last computer was very slow and took forever to load. This one is perfect and plays her games perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features & screen. The large screen is nice & bright. The keys are very responsive. I use multiple ports for additional plug in devices; so I appreciate that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good laptop everything it purported to be. I was completely satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THIS LAPTOP, IS FAST, AND RELIABLE, THE BEST PURCHASE I DID.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far computer has met our needs. No issues, the space and speed all are up to par. Definitely would recommend this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for school, and it's better than the Lenovo we had. If you're sick of buying laptops that break just out of warranty, buy a Dell. Perfect for school and home/personal use. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. We got it during a sale & saved over $200 on it. Everything we wanted in a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price for great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop. It is quick, efficient, and it supports my online software for work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Inspiron 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer whiz, and just use the laptop for home purposes. This is a great computer, all the memory I needed and I got it at a great price. It is performing nicely!

    I would recommend this to a friend