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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,202 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has good quality components and is sufficient for continuous office work. It is also super light and has not given me any problems with anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this laptop everything was easy to install and works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 95 year old mother in law has been using this laptop without much difficulty. Passwords are always a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell Inspirion Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, response time ease of use plenty of storeage & it was on sale for a very reasonable price. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it all is good ,got home starts right up been fast the mouse is what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been great so far and the battery life last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works perfect for the work i am performing. Having it on site and able to run whatever i need is vital to my work progression.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't come out of S mode

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to have a PC because it's been a while since I've owned one. I got it home, got everything updated and installed, try to take it out of S mode and it would not budge. No matter what I tried as far as troubleshooting goes it would not come out of S mode. I brought it back to Best buy and the geek squad could not get it out of S mode either. They decided that they could get it out of S mode if they kept it for 2 days and charged me $50. I was not about to have that happen. I had just bought the laptop 3 hours before and I shouldn't have to pay more money to get it to do what I need it to do. I tried to find a comparable laptop that was not in S mode to exchange this one for but the staff wasn't all that helpful so I just ended up returning it. Guess I'm just not supposed to have a laptop. Lol

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Hefner954,

      We want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We regret to hear that you are not completely satisfied with the operating system or the support you experienced due to which you opted to return the product. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.

      If you continue to experience any issues or need further assistance with recommendations, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features & screen. The large screen is nice & bright. The keys are very responsive. I use multiple ports for additional plug in devices; so I appreciate that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my mother. She loves playing games on it and her last computer was very slow and took forever to load. This one is perfect and plays her games perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Brought as a gift for my college students. Very easy to set up. The processing speed is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works just fine,happy I got it for my wife she is happy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products purchased ever. This SSD computer has the best of the best functionalities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I ordered is exactly what we needed. It was ready on time. I received great customer service when I was picking it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything I need and then some has the latest software and love that it’s a touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Emergency Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an emergency Laptop, mine was in the shop. It is fast enough, not as fast as mine main laptop, but good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this laptop. I don’t use it for gaming, just work, and internet, and for the price I paid it I got a great deal. I like the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smart and sleek device with good sized screen to smoothen work without stress. The touch screen adds to comfort

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    big homie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new computer i had a HP notebook for years, it was time for a upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 15 Touch Screen Laptop – Intel Core

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fantastic! Just a little bummed that not all of my files were not transferred to the new laptop, but it is an awesome Touch Screen Laptop!

    I would recommend this to a friend