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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,218 reviews
  • Rated 4 out of 5 stars

    Replace touch screen with backlit keyboard?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent computer! The only buyers remorse I have about it is the keyboard not being backlit... I'd gladly trade the touch screen for a backlit keyboard at the same price. Especially since you can't use a smart pen with the display. It's a capacitive touch screen so only the old rubber bumper stylus' work...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice performance touch screen is very perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like exellent product i buy for my son, it is very fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Made Plastic Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap JUNK! Hinges broke and popped the screen out of the lower left corner. Still under warranty, sent to Dell. Now they will not warranty their cheap plastic hinges. So now I have a useless piece of new crap. Buy any other product but a Dell. Their warranty & customer service is the NON EXISTING.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,
      Thank you very much for your feedback and thank you for purchasing the Dell Inspiron 15 Touch Screen Laptop. We're sorry to hear that you experienced issues with this computer. We apologize that the Dell Support Team wasn’t able to help resolve the problems for you.

      This is certainly not the experience we like to hear from our customers. We will share your feedback with our quality team so that improvements can be made to our current and future products and services.

      Please take a moment to call or chat to speak with another representative at your earliest convenience. We hope that the next representative you speak with can help resolve your concerns to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for price works for everday needs.i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly…! Not a single thing I have to worry about. Found a really nice piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A laptop for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old laptop died of old age, I bought my new one with the help of a Best Buy salesperson who was attentive to my needs. I am technophobic and use my computer for internet access, writing, and very little else. My new Dell is a good value for my computer use. With the help of the Geek Squad, I am now set up for making my laptop a tool that serves me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment. Gave it to my wife as a gift, she loves the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for business or pleasure. I would recommend to anyone looking for a good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does great job for my business. I’m so happy for buying this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop for students

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for students. Good laptop for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price point. Seems to be doing what is expected.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my old 15" laptop. Touch screen is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is very good, i really love the price and all the items, also i love the fact that u give me one year of warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is compact lightweight and so user friendly. Set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me a salido buena la laptop desde que la agarré que y muy fácil de usar

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer that does exactly what it says it should do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recommend good product……………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly a reasonably priced item. The value is exceptional for what we received.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice deal we got and laptop is working great.

    I would recommend this to a friend