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Customer Ratings & Reviews

Your price for this item is $153.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,195 reviews
  • Rated 5 out of 5 stars

    BB the great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course im on the very laptop now and it is great for me (a none tech guy) the only thing better than my laptop is the help I get from the workers at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .I highly recommend this laptop. It works great and is in good condition. I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop. I would like the graphics to be lighter. I've tried adjusting with the light to dark keys adove the 6 and 7 key no help.l'm sure there's some way to go into settings and lighten the screen and graphics! It would help a lot if I could get that accomplish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, keyboard not lit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good computer but I returned it because it did not have a backlit keyboard. If that isn’t important to you, this computer came highly recommended from the staff in store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great try level laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry level computer for light tasks. It had everything needed for a personal computer for non-gamers. It is well built and equipped properly for a windows 11 computer to be used by students or people just needing the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy and Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our new Dell There was a great sell on the lap top. A lot of extra features that comparable product did not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop, and I bought it for my sister as a birthday gift. Everything works perfectly, and she is enjoying with her new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I5 rocks.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my teen daughter and she absolutely loves it. She uses it for school, art, research etc. Now, of course, my younger daughter wants one for christmas...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! I use it for my online college classes and it works perfectly. It has plenty of space to store word documents, a few USB ports for external storage, and it's also upgradable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter and she says its a good laptop for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an affordable price. Handles Zoom to keep you connected with the important things, family, friends & sharing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My very 1st laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very 1st laptop every. Ive never even had a desk top before either. But i love this Dell laptop from Best Buy. The purchase was online, simple and fast pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customizablity. Fast processing speed, no lag, great for watching movies and light gaming. Works perfect for notary and telehealth businesses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, fantastic, I gifted it to my brother and he really appreciates it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a computer just for home use and this fit the bill perfectly, we really don’t know about the battery life because it’s mostly plugged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell inspiron 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and easy to set up , great screen color , i upgraded the ram to 16GB , makes it much faster , and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pap has had his same Dell computer since I was younger (7-8) so I decided to get my daughter and I one! I don’t think they have any brand better than DELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues from this laptop. Great laptop for school and light gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a great deal. Ended up returning for one with a higher refresh rate. But if you’re looking for a good laptop, I would recommend this one, open box with a 4 year protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value 15"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value for a 15" laptop with an i5. My only critique would be with the trackpad - the offset placement along with the limited area for "left click" make it slightly awkward, but the numeric keypad is a definite plus.

    I would recommend this to a friend