Customer Ratings & Reviews

Got it at a great deal. Ended up returning for one with a higher refresh rate. But if you’re looking for a good laptop, I would recommend this one, open box with a 4 year protection plan.

I have had zero issues from this laptop. Great laptop for school and light gaming.

I think this is fine for a low end computer. I had a very old Dell previously and find some of the same quirks with this one. Mainly that I have to be very careful how I move the screen or I will lose everything and end up back at the desktop. And the curser still jumps around for no reason at all. The other thing I'm not fond of is the keyboard. The keys are so flat yet not super responsive. It's difficult to change my typing style after so many years. The touch screen is interesting but not any faster or easier than my mouse.

it’s a pretty well laptop for starters and if u just need a ready to go laptop this is a good one

It is a great pleasure and a good advantage to buy from Best Buy. Being a member is another wonderful thing because of the reduction in price It is a great privilege to enjoy

Excellent laptop, everything I was looking. My needs were ver basic and this was perfect.

Got the laptop with a discount when I visited the store and decided to give it a try. Until now it has worked fine. Plese note that I have used for work related tasks. Not sure how it would perform as a gaming laptop.

Absolutely love this computer. Bought it on a whim and have been nothing but blown away with its processing speed, download time and graphics!!

I needed a new computer for our business and decided this Dell was just perfect. I need portability and accessibility. This computer is just perfect. Fires up fast and easy navigation through the opening screen.

I was very pleased with the service I received during my purchase. I told the sales associate what I needed and he guided me to the me to the Dell. I was impressed with his product knowledge and his patience.

Computer was easy to log in instructions to follow so prompts. I was able to log into my Gmail and Yahoo accounts with no difficulties. Pretty simple on exploring the computer and all it's information about it.

Great laptop, saleman great too!! All the staff were great The techperson was great, very friendly!

Cannot complain. Seevice was very helpful. Price was fair. Laptop totally suits my needs

Overall I am still getting use to it. I think my desktop is really so much easier. I am having to get a new printer to go with this one. Just has been more pain getting every thing set up than I expected

Had this for 8 months and I love all that I can do with it.

Really a great system but it was not the one for me with just one search engine. So we returned it and purchased a hp system that is still light weight and fit into my laptop bag.

Very Nice,love how bright the screen is.Very easy to use i say that because im not good at it lol.I think i got a very good deal. So im happy with the choice made.

This computer is working very well as far as am concerned it saved my life during my exam time at school

Very happy, just like brand new…open box, only at a discount!

The greatest reason for my rating (fair) is for the chassis itself. The device has a zero-dimension perimeter frame around the screen. This is frustrating because it causes all-too-frequent pop-ups; not only of services, but of computer functions. It drives me spare!! the keyboard frame has similar problems as this causes occasional shut-downs for touching the power-on-off key when I am shifting position (it is supposed to be a laptop, not a desktop device). The thin profile sounds great, but this allows ventilation only at the bottom of the base. If the computer is on a lap (or belly, if you are laying down) or blanket this prevents proper circulation and I have detected a heated chassis and power adapter. The software/power of the device is not challenged by my usage, as I do no gaming; but I sometimes use 10-20 tabs for reading future chapters when I am without wi-fi access, so this is more than adequate for my needs. The chassis material should not be sleek/slick, as the frame is weak enough that it suffered major damage from being dropped. Need to be able to finger-grip/adhere somewhat to the smooth surfaces, especially when there is little to grasp without enacting touch/key functions.