Customer Ratings & Reviews

The greatest reason for my rating (fair) is for the chassis itself. The device has a zero-dimension perimeter frame around the screen. This is frustrating because it causes all-too-frequent pop-ups; not only of services, but of computer functions. It drives me spare!! the keyboard frame has similar problems as this causes occasional shut-downs for touching the power-on-off key when I am shifting position (it is supposed to be a laptop, not a desktop device). The thin profile sounds great, but this allows ventilation only at the bottom of the base. If the computer is on a lap (or belly, if you are laying down) or blanket this prevents proper circulation and I have detected a heated chassis and power adapter. The software/power of the device is not challenged by my usage, as I do no gaming; but I sometimes use 10-20 tabs for reading future chapters when I am without wi-fi access, so this is more than adequate for my needs. The chassis material should not be sleek/slick, as the frame is weak enough that it suffered major damage from being dropped. Need to be able to finger-grip/adhere somewhat to the smooth surfaces, especially when there is little to grasp without enacting touch/key functions.

Feels cheaply made, plasticky. It's fast enough to browse the web and watch movies, not much else.

Purchase on-line was easy, pick up was ready in a timely manner. Laptop and software were easy to set-up. Store staff were friendly and helpful.

Very pleased with the overall experience of ordering this laptop. Good price, quick turnaround for shipping and delivery, easy set-up of the laptop and looking forward to years of use.

Nice little laptop at a great price. It is fast and graphics resolution is good. The only reason I didn't give it 5 stars is because the keyboard is not backlit.

Very easy and positive buying experience. I recommend Best Buy very highly for tech purchases.

For the price it’s fast and smooth and worth every penny.

This was a surprise gift and turned out to be a surprise for me...

I like this PC. I think i'm going to buy one more for myself. I bought the first for my wife. Good Deal .

Great gift for my daughter to help with school work

Fast and easy to use. Delivery was delayed; I expected same day delivery. But the additional $5 fee was credited back to my purchase.

Laptop works great. Best Buys is super easy to work with. I would definitely recommend to a friend.

Still have a lot to learn about the Windows 11 and all the nuances, but so far, so good! Very nice computer for the value and would recommend it to anyone...

Yes! I like the new Dell Inspiron 15 touch screen laptop so much. Because it has good details to help me to read and understand clearly on the laptop. So I love to use it. Thank you!

Best Buy had the product I wanted at a good price and it was delivered the next day. Really good customer service.

Very good item for the price. Useful for many activities. Like it very much.

Good product and working fine recommend to buy this product battery life is good

good but could be better. 8gb Ram? Barely enough for windows 11. I mean 32 gig upgrade is 40 bucks! Seriously just throw it in there at the factory.

My first ever laptop for college it was really great but the hinges were poor and they broke within a couple months so i got a upgrade

Functioning good, satisfied, compare with the price giving good service. Looks good