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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1199 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,199 reviews
  • Rated 4 out of 5 stars

    TJ 409

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience!! Would definitely recommend it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the clerk who helped me was amazing. He was knowledgeable, polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These computers are great for students and at the price, great for families!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Purchased for son that was going off to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop at this price. Battery seems a little weak though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. So far, anyway. Dell is usually reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it easy to use and the touch screen is so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little amount, great quality. The product quality exceeded my expectations. I appreciate the product's quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time Dell fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like expected. Have always had good experiences with Dell laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. I like Dell products; just switched from Dell desktop to Dell laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST COMPUTER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent computer for working and studying. I recomend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is GO!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, as expected. Dell has been doing this for a while, always good value for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I should've bought this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dispaly and easy to operate. My first time own a Dell and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my daughter in college easy set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, but cannot get any help with Best Buy on how to transfer Microsoft 365 from old laptop to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CL

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and loved the price for Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money spent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works good. Good customer service at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Think I have a Dell Bias

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Dell Products because of quality and customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the store was very helpful. They took time to explain things to me and answered my questions.

    I would recommend this to a friend