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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,218 reviews
  • Rated 5 out of 5 stars

    Laptop, and printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, saleman great too!! All the staff were great The techperson was great, very friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but could be better. 8gb Ram? Barely enough for windows 11. I mean 32 gig upgrade is 40 bucks! Seriously just throw it in there at the factory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well! I expected it to have a better battery life but unfortunately it dies pretty often.... Thank you!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the worse laptops i owned. has to be on hard surface or mousepad acts up. Had multiple issues with the system, checked for issues and reinstalled windows, never fixed. Battery lasts for a very short time. Spend a little more and get something better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and positive buying experience. I recommend Best Buy very highly for tech purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this PC. I think i'm going to buy one more for myself. I bought the first for my wife. Good Deal .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the product I wanted at a good price and it was delivered the next day. Really good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell Inspiron. I bought it for my office and it is exactly what I needed. It easily paired to my Dell Printer, which my old laptop would not. I am very happy with my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 8 months and I love all that I can do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get intimidated when buying technology. But i found this easy to set up. Also I always get great help from the staff at the Seekonk store. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, just like brand new…open box, only at a discount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL INSPIRON 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Inspiron 15 and it hasn't disappointed me. The only thing I miss from this one that was on my first one is backlit keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good but if u use it continuously for 3-4 hours it starts a buzzing sound

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Overheats from day 1 and dell doesn't take care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it open box. From day 1 overheats. I asked Dell for replacement and they agreed, but then they said because it is open box, they won't replace it, only I can send it to repair that will take few weeks and I need the laptop to work. Best Buy never said that because it is open box, there is limited or other type of warrantly. I am out of the country for vacation and when I'm back my return period is over. So I'm stuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Poor quality hardware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop body frame and joint are cracked and I cant open or run it now. This is within 6 months of purchase and minimal use with care. Worse quality than cheap toy. What is point of having all great speed, memory, display and battery if laptop body is broken?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop used for email, surfing the web. It has a satisfactory response time. Purchased a month ago. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for Small business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for music and video software. It has provided wonderful response and use. I do not need nor use the touchscreen ability but for the cost don't mind the feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttery Smooth flawless performance of the machine as expected by Dell , got with a wonderful deal at best buy for such a configuration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy to offer better customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was available and affordable. I did not like that I had to purchase dvd drive. Software company would send me a link to download the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspirion 15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop, but keep in mind the battery only lasts for about four hours if constantly used

    I would recommend this to a friend