Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,197 reviews
  • Rated 5 out of 5 stars

    Good choice for home computer use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent option for a home computer. Ordering and pick-up were both easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, got it as a gift for my dad, fulfills all his requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Kiran

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy any electronics items from Best buy best service & price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Purchased this laptop for my daughter to use for school. She is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for students

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for students. Good laptop for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll Be Back!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of ordering was very easy, The delivery was quick and the PC performed great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love this laptop. Great for college!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No warranty support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase in my recent history. Dell denied warranty due to “Buying from Best Buy” their words as warranty starts from the day they buy it. Manufacturer date was 3/21/24 and bought on 5/17/24. The battery won’t hold a charge which is a common issue on this model. Outside of the lack of warranty they also said they would deny it due to damage internally on the battery connector to motherboard. Proved them wrong on it and now it’s due to damaged usb port ( have never used the usb port) then say it’s the usb on the other side which again has never been used. They do not stand behind their product and fabricate excuses but can’t prove anything is damaged. The establishment they had me take it to also reported no damaged and denied claiming there was. I was in the place and by the associate on speaker phone who reported no damage. Dell had the nerve to call me after that convo and tell me the establishment reports there is damage. Dell continues to try to fabricate lies to deny a simple battery replacement. Do you think they will stand behind their product after you buy it? Think hard before buying anything from Dell. Outside of the lack of support for a known defect the performance was worse than another laptop I have that’s over 10 years old. Pure junk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for price works for everday needs.i love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sweet touch Screen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, but the hinges are prone to breaking easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Caught this on sale and will easily meet our family’s needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recommend good product……………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop as an adult, super happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell inspiron 15

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works extremely well after getting out of S mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been to long Since i had a computer. Hard to figure out the new system. Need a good training class?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice deal we got and laptop is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer that does exactly what it says it should do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a laptop again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the HP laptop that be I bought. Got a good back to school deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good specs for the price. Just needed something for around the house for internet use and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Would definitely recommend!!!!

    I would recommend this to a friend