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Customer Ratings & Reviews

Your price for this item is $153.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,195 reviews
  • Cons mentioned:
    S mode

    Rated 1 out of 5 stars

    Can’t use because of a mode.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S mode is a beast to get out of. I’m unable to and am going to have to return it. I can’t believe this is something I can’t get out of and it makes this laptop unusable. I called the Microsoft support line and they were unable to figure it out as well.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear JessicaA,

      We appreciate you taking the time to provide us with your feedback. We are sorry to hear that your experience with the Dell Inspiron 15 Touch Screen Laptop was not completely satisfactory owing to the issues with the laptops operating system, due to which you decided to return it. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
      Feedback like yours helps us improve our current and future products and services. Even if this product did not fulfil your expectations, we hope that you will consider Dell in the future when you make your next purchase.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issue’s with this product And would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly…! Not a single thing I have to worry about. Found a really nice piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Got for my daughters school and it’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for a solid laptop, only downside is the keyboard isn’t lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspron 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile midrange laptop without feeling too "entry level or Chromebook like... great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Very Impressed with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had an easy time ordering this and it was even easier to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the purchase to the data transfer... everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sons school projects and research and absolutely loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a nice computer. quite easy to use. good pay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying learning on my new laptop...I'm technically and this makes me feel comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Dell it's everything I needed it for. I absolutely love the smooth feel of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my high school granddaughter.She loves this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second time buying laptop for my nieces for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hai guys recently I bought laptop from Best Buy it was amazing working everything good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my son, for college. Seems good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good and efficient to use. Good for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with laptop. No problems with it. Recommended fro general applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales and service was great. Would like to say thank you.

    I would recommend this to a friend