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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,218 reviews
  • Rated 5 out of 5 stars

    Teacher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good this pc is great for the job i use it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good Dell Inspiron laptop for personal work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pc for basic needs, I.e. web browsing. Surprised lighted keyboard not an option but satisfied overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, fast shipping and has all upgrades from my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Learn and Use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect laptop for my needs as a senior citizen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom shes 72 years old and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to the business. Easy for all employees to use as needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday. I needed it to work in the evenings from home and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the clerk who helped me was amazing. He was knowledgeable, polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop at this price. Battery seems a little weak though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little amount, great quality. The product quality exceeded my expectations. I appreciate the product's quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and reliable laptop. I will recommend it to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty connection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might need to replace the dc adapter after a few years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer would recommend but would recommend 16 GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. I like Dell products; just switched from Dell desktop to Dell laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop very good quality very very good quality excellent experience❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, but cannot get any help with Best Buy on how to transfer Microsoft 365 from old laptop to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These computers are great for students and at the price, great for families!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the store was very helpful. They took time to explain things to me and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is GO!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, as expected. Dell has been doing this for a while, always good value for price.

    I would recommend this to a friend