Customer Ratings & Reviews
- Model:
- i3520-5124BLK-PUS
- SKU:
- 6573731
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.
This summary was generated by AI based on customer reviews.
laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a while to set up. And it seems my problem is common as i searched how to fix it on the internet, alot of people experienced the same problem
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello BUD12345,
We would like to thank you for taking the time to leave us your review. We are sorry to hear that you're experiencing difficulties setting up your Dell Inspiron 15 Touch Screen Laptop. This is certainly not the experience we like to hear from our valued customers.
To make things easier for you, I provided a link to the product's User Guide below.
Set up your Inspiron 15: https://bitly.cx/036
If you still need assistance, do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Wrong computer?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer. It doesn’t appear to be brand new. I paid for a brand new computer. It has someone else’s name on it.
I would recommend this to a friendNice, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this is a nice laptop, it would have been better if the keyboard either had lighted keys or the keyboard lite up. Without a light, it is too hard to find the right keys when typing.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Olesarge,
We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with your Dell Inspiron 15 Touch Screen Laptop. This is certainly not the experience we like to hear from our valued customers.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction. Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Low quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m writing this review after a year. Quality is low. Don’t expect too much for this price. It’s a miracle the computer even turns on and off at this price. In fact, sometimes it doesn’t turn on at all. The screen just freezes.
No, I would not recommend this to a friendNot as good as I had hoped.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't a fan, the battery was pretty weak and only lasted for one video chat. I ended up returning it.
No, I would not recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average working laptop, don’t leave unclosed and on to avoid battery drainage issues overtime.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good but if u use it continuously for 3-4 hours it starts a buzzing sound
No, I would not recommend this to a friendA little dissapointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer glitches out often. I have to shut it down and restart it
No, I would not recommend this to a friendOverheats from day 1 and dell doesn't take care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it open box. From day 1 overheats. I asked Dell for replacement and they agreed, but then they said because it is open box, they won't replace it, only I can send it to repair that will take few weeks and I need the laptop to work. Best Buy never said that because it is open box, there is limited or other type of warrantly. I am out of the country for vacation and when I'm back my return period is over. So I'm stuck.
No, I would not recommend this to a friendTotal trash, avoid Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale in spring of 2024 for basic document and internet use. MS Office 365 and Google Chrome constantly crash. It is beyond sluggish for the most basic tasks. Windows 11 is the biggest spam advertising platform to hit the market. I restart it a dozen times a day to no avail. Biggest waste of $300 ever. I wouldn't even recommend donating it to disadvantaged students.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KRILLINATOR,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 15 Touch Screen Laptop. This is certainly not the type of feedback we like to hear from our valued customers.
Furthermore, we always strive to get better and reviews like yours help us develop products and services our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Lost all my software thanks to you!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I GOT IT AND COULD NOT RETURN SO ORDERD ONE FROM dELL and found out my software from past didnt get removed from return so I lost my microsoft office PRO and Visio..I cannot replace it too Expancive Thanks so much
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello JosephE,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 15 Touch Screen Laptop order. This is certainly not the type of feedback we like to hear from our valued customers.
Furthermore, we always strive to get better and reviews like yours help us develop products and services our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.
If you are still experiencing issues, with a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
nice to go school
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i buy it for my young brother an he loves it so easy to school and some games
I would recommend this to a friendSlow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks of use I think it’s slow and fan sound from laptop rise.
No, I would not recommend this to a friend- Cons mentioned:Operating system
cancelled sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are you not aware I cancelled the sale of this item. Once getting into he computer found microsoft would not let the geek squad download many of my programs, or my operating system. This is not a computer that works for my needs
No, I would not recommend this to a friend don't buy this
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these for my kids for college. BOTH laptops continuously disconnect from wifi and get stuck with too many tabs open. We've tried every fix possible, and we are ready to throw these in the garbage. very frustrating
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is one of the biggest piles of trash I have ever used. From the moment I turned it on, the cursor constantly disappears. It’s at a point where I have to use the touch screen because will freeze or totally disappear
No, I would not recommend this to a friend might me a good product but not in my case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I given Duolingo exam with this product, the tests were not certified because of microphone issues.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear siva,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with the microphone of your Dell Inspiron 15 Touch Screen Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better, and reviews like yours are helping develop products our customers love.
Below I have provided troubleshooting instructions with the full article that can help you troubleshoot and resolve this issue
1. Check the audio ports for damage and clean ports.
2. Restart your computer.
3. Check the microphone connection. (external microphone only)
4. Set default recording device and check the microphone volume.
5. Check the settings in voice communication apps.
6. Run Microsoft Sound Troubleshooter.
7. Troubleshoot Bluetooth devices. (Bluetooth speakers or headphones)
8. Reinstall or Update chipset driver, audio driver, and BIOS.
9. Run a hardware diagnostic test.
10. Download and install Microsoft Windows updates.
11. Perform Windows System Restore.
12. Restore your computer to factory defaults.
How to Troubleshoot Audio or Sound Recording Issues: https://dell.to/3p73Us3
If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Cons mentioned:S mode
S mode won’t disable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t understand this has a S mode and it won’t let me disable it by going to settings and Microsoft store. I can’t download google chrome, I tunes and other useful tools I am used to using.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JK24,
Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 15 Touch Screen Laptop due to the issues you are experiencing with the limitations of the laptop’s operating system. This is certainly not the experience we like to hear from our valued customers.
Furthermore, we are constantly striving to make improvements, and reviews like yours help us develop products that our customers like. Your feedback will be shared with our quality team for consideration in future enhancements.
Windows 10/11 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10/11 in S mode.
Below I have provided a few steps to help you :
1. On your PC running Windows 10/11 in S mode, open Settings > Update & Security > Activation.
2. In the Switch to Windows 10/11 Home or Switch to Windows 10/11 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside the Microsoft Store.
If you continue to have problems after troubleshooting your laptop following the procedures outlined above, we would be happy to assist you in resolving the difficulties you are experiencing to your satisfaction. Please do not hesitate to contact Dell using the details below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Open Box - NEVER AGAIN
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered an Open Box (Excellent) and it arrived with no charger. Only option was to go into a store for a refund - which I wanted to avoid - hence ordering online. When I went into the store they offered a refund and told me I could purchase ANOTHER Open Box (Excellent) for 100 bucks more. Make it make sense!!! Urgh!
No, I would not recommend this to a friendslow and not practical for what i meed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good computer for windows but lacks processing power for what i felt was simple editing task. windows is not compatible with go pro quik software and all other software i dowloaded was very slow and worse than doing on my hone making this laptop useless to me
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello bigweeY28,
Thank you for taking the time to us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 15 Touch Screen Laptop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
We always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
If you are still experiencing issues, we will need more information to help you resolve these problems to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell