Customer Ratings & Reviews
- Model:
- i3520-5124BLK-PUS
- SKU:
- 6573731
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.
This summary was generated by AI based on customer reviews.
Worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience to buy online from bestbuy. I ordered two laptops and they wasted my three weeks and in the end cancelled my orders one by one. Very unpleasant, unethical, unprofessional period.
No, I would not recommend this to a friendThe Worst laptop brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend this laptop. It's the worst purchase I have made in my life. It's only been 3 weeks with this computer and I regret not returning it before the 15 days return period. It keeps freezing and the battery is draining too fast.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello SarahB,
Thank you for taking the time to us your review. We are sorry you are having issues with the battery performance and the display of your Dell Inspiron 15 Touch Screen Laptop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. We always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
Battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Below I have provided steps with the full article that can help you improve the battery performance of your laptop.
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 11 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you are still experiencing issues, we will need more information to help you resolve these problems to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Garbage #2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GARBAGE someone Contact Saratoga Springs im bringing it back today and Want a new Laptop today July 20th 2024 this will be my forth trip the tablet for my wife sent the same day was also GARBAGE I have had to bring back and she actually got a new tablet that I paid for because was GARBAGE now probably 400 miles on my car and over a hundred dollars in gas all fir Nothing your mail order SUCKS
No, I would not recommend this to a friendBattery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery could be better. The life of it is going faster than it should.
No, I would not recommend this to a friendIncomplete work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was unable to restore from backup device. All that was done was a new folder with the data.
I would recommend this to a friendKeyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard doesn’t work good I want time again to go the store and check it
No, I would not recommend this to a friendbad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wont stay charged and i bought it this year 9 months ago
No, I would not recommend this to a friendNo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to replace a Lenovo that I purchased from Best Buy less than a year earlier. I had to return this one shortly after purchase because it had issues.
No, I would not recommend this to a friendUseless computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer locked on me only after 13 days. It was looking for a bitlocker number, which I do not have. The computer is useless. I could not return it because it was not working. I had to buy another computer, this time i brought a Mac air, no problems.
No, I would not recommend this to a friendLike glass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen stopped working day after return date. Have had nothing but problem since. Would not recommend.
No, I would not recommend this to a friendStopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working suddenly after 8 months and not sure whats wrong with it. We dont recommend it to any one
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not turn on half the time and screen is very glitchy.
No, I would not recommend this to a friendPoor connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always use Dell and never had so many issues. But this Dell Inspiron Computer does not stay connected into the network, and it shuts down even when is fully charged.
No, I would not recommend this to a friendPlease do better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wrong item was shipped to us. Twice. We would really love to have this actual item but the transaction has yet to go through successfully!!
No, I would not recommend this to a friendnot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with the power button and the screen easily cracked lasted about 2 weeks by barely shutting the screen. staffed told me it was due to a flaw in the system. If purchase defiantly get protection plan just in case.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello LauraL,
Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 15 Touch Screen Laptop due to numerous issues. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. Feedback like yours helps us improve our current and future products.
If you are still experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day 2 and it won’t power on. Plugged in or not it won’t boot up. Power button doesn’t appear to do anything. Get to spend more time at Best Buy trying to figure out why.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter crap. A slightly heavy book shattered the screen, an official replacement was more than the laptop itself
No, I would not recommend this to a friendmake sure to back up your data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a little over a year since I bought it and its corrupted. I am not impressed
No, I would not recommend this to a friendNot Good for College
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should’ve returned this laptop when I had the chance. I got this for my daughter for college and it only last her 3 hours. She’s on college for more than 3 hours. This was the worst purchase I could’ve made.
No, I would not recommend this to a friendSlow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Disappointed. I would never have purchased if I had known this. I spent less on a different computer years ago and it was far better quality. I dread using this.
No, I would not recommend this to a friend