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Customer Ratings & Reviews

Your price for this item is $153.99
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Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,195 reviews
  • Rated 1 out of 5 stars

    Charging deck breaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This models charging deck breaks very easily. With in 1 st month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience with my laptop purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my purchase. It was a bad experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old rebuilt from Dell worked, this same one doesnt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for 4 hours while it was downloading. Now it is dead. Have to get warranty work. I think it overheated and died a painless death.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello FightOnRon,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We regret to learn that your experience with the laptop was not entirely satisfactory due to the problems encountered. That is not the type of feedback we like to hear from our valued customers or the type of product Dell intends to deliver.

      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future improvements.

      With a little more information from you, we would like to help you resolve the issues to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
      We look forward to making this right for you!

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is horrible sent it to dell to fix came back with the same problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Invest in a higher quality computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months after buying the computer, it completely stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    computer runs sow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow, the computer is used for surfing the internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working within 1 month. Brought it back got another lap top, but still don't have credit for this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    shopper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return was great the store clerk assisted very professional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery lasts very little

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts very little, less than an hour..

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear WarnerL,

      We are sorry you are having issues with the battery performance of your Dell Inspiron 15 Touch Screen Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better, and reviews like yours are helping develop products our customers love.

      Battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Below, I have provided steps with the full article that can help you improve the battery performance of your laptop.

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 11 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4


      If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Not full work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of the Geeks. There where 2 accounts the work created 1 account and now I have to 2 accounts above administrative

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't like this laptop because it doesn't have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this laptop because it doesn't have an ethernet cable port.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly. Making lot of sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly. Making lot of sounds after two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are not the updated ones there are lot of laptops with updated features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive my order! I’m out over $400! They do not care either!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 15 minutes to come on and 15 minutes to shut down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mmb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good idea to buy this item . This item gives me a headache .

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We sincerely apologize for the issue you have encountered with your laptop. That is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.

      We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage the screen cracked after 2 weeks of buying

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello JeffreyJ,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We are sorry to hear that you are experiencing display issues with your product. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with Dell at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    My Dell laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could ask for: user friendly, great touch screen, fast. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Fast, efficent and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Dell Inspirion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Great speed and touchscreen is a great plus.

    I would recommend this to a friend