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Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,206 of 1,206 reviews
  • Rated 1 out of 5 stars

    Horrible Build Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys this laptop is horrible build quality I regret getting this thing because of the poor build quality hinges they break in 2 months and the repair cost was $185 (Don't get this!!)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please listen to me, don’t buy this laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop very similar to this (a dell inspiron with similar specs) back in 2021, and here’s my experience. It was terrible. For office use and web browsing its fine. But if you want to do anything more, especially playing any games, DO NOT BUY THIS. Please instead buy a gaming laptop priced around the same. It can also do office work and web browsing, AND let you play games, have a bunch of tabs open, and generally be snappier after a while. This item’s value is terrible, you can easily find a better deal on a different model from a different company. The quality of this laptop is iffy, recently the trackpad started to remove its top layer making it feel really weird, and when i hold it from one corner the rest of the laptop bends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Doesn't Care and won't Accept Responsibility

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Cares??? Yeah right. Dell Cares is who you contact for warranty service. I bought a Dell Inspiron 15 about a year ago. It has a badly designed power port that breaks if you plug in the charger. NOT THE CUSTOMER'S FAULT. It is described by Dell as accidental damage a.k.a your fault. They won't replace it. Good luck if you have this problem. Buyer beware. Dell doesn't care!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inspirion 15 Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are long-time customers of Dell products. The Inspirion 15 models are terrible. The plastic frame of the screen and hinges fell apart about a year after buying it and even though it's a fault in the manufacturing process, Dell will not take responsibility and charges a lot to fix it. Would not recommend it at all!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Froze up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze up the 3rd day I had it... I returned it for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very slow, and stopped working after 2 weeks

    No, I would not recommend this to a friend