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Customer Ratings & Reviews

Your price for this item is $431.96
The comparable value price is $569.00

Customer reviews

Rating 4.5 out of 5 stars with 1187 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,187 reviews
  • Rated 5 out of 5 stars

    Won’t be disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Dell computers before and am never disappointed. The full keyboard makes it easy to enter numbers and is comfortable to use. I like the screen and am happy with the colors and resolution. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new toy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning. Some differences from my old lap top. Have not figured out how the key board lights up. Do not like that it is dark all the time. Overall, I give my new "toy" five stars"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, good quality screen and well-built at an attractive price. Only critique is that black keys on the black keyboard make them difficult to see, especially, in low light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value priced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a while now and although it is heavier then than the surface which it replaced, the price and fully size keyboard makes up for it. As I use to go to clients

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enslaved by the MSO website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but had to return bc i found MS Office will NOT WORK WITHOUT THE INTERNET!! I need a portable computer that works without the internet. Bill Gates turned a BestBuy into a BadBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so much. No issues with it whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the laptop. It is quick and the screen looks nice. My only complaint is the keyboard feels really cheap and I wish it was lit. Lighted keyboards make such a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great purchase. No surprises; Dell is always consistent with their products. You can always upgrade this computer if needed but for me it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to get out of my comfort zone and learn computers. This laptop has been very easy and I'm very pleased with it. It's very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for doing random browsing, online school and even some business work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect college laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price! I purchased it for my son who is a Sophomore in college. He has loved it. It has been perfect for class and home. I have always loved Dell's quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS. Myrna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell laptop.And I love the santa clarita qeek squad staff, especially Meghan, they are very professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, touch screen can be a bit annoying sometimes, but its wonderful otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop and had the Geek Squad transfer all my data from my old computer. Everything went smoothly and it only took a couple days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my work and just internet browsing. Very comfortable when typing documents and the windows 11 experience is superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift. My son wanted a beginners gaming laptop. I read the reviews and so far seems it would do what I need it to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use Caution with Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer itself. It is basic and does what a standard laptop needs to do. I was disappointed with my open-box purchase. There is a persistent issue where the start menu will pop up and down repeatedly for no apparent reason. Apparently, I should have known that when I bought it and Best Buy would not fix it. It also did not include a power cord which should truly be standard or at least specified at the time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dropping my computer off they told me a couple days on it, that same evening i received a notice that they.wete working on it and it was done the next day,10 for.the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get a new laptop quickly and easy to set up like previous computer. This laptop is lightweight and easy to handle . We had no problems with the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this budget laptop for my Mom. She basically is using it for media consumption, browsing, and limited productivity apps. This has been perfect for her!

    I would recommend this to a friend