Customer Ratings & Reviews
- Model:
- i3520-5810BLK-PUS
- SKU:
- 10460847
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this laptop lasted less than a year before the plastic hinges broke causing the screen to seperate from the plastic framing. Apparently, this is a common issue with these laptops, so heads up
No, I would not recommend this to a friendNot worth it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great untill the warranty expired. I purchased this laptop as a gift last year dec. 11th 2023. now just past the warranty, the mouse is acting very strange and now the screen is completely blacking out and flickering and half the screen does not have touch. I really expected more than one year out of this product from Dell.
No, I would not recommend this to a friendIt does what it needs to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had known the docking station was not compatible with this one either, I would have kept the other one. Just didn't want to make another exchange because I had a deadline for work to get done.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi ariatracker,
Thank you for taking the time to leave us your review. We appreciate your feedback and will use the contents of your to help improve current and future Dell products. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Hinge broke in 4 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having the computer for only 4 months the hinge broke. The computer could not open without pulling the screen away from the computer. We sent it off for repairs to be considered “junk out”. Now we are on the hunt for a new computer and hope we don’t get screwed since it was Black Friday sale
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello AmberW,
Thank you for taking the time to leave a review of your Dell Inspiron 15 3520 Touch Laptop. We are sorry to hear that you have been experiencing an issue with the hinges on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you are still experiencing issues or have any concerns or questions in regards to other products, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
Bad buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am also having hinge problems! I thought surely one of my kids might have something to do with it, to come and find out multiple people have had this same issue. Very frustrating.
No, I would not recommend this to a friendPathetic quality Dell laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop has two plastic hinges that it opens on and one broke after just 7 months of having it. Best Buy and Geek Squad both say they can't do anything to fix it, I have to contact Dell. This means I will need to ship it away and who knows how long it will be gone. Took it to 'You break, I fix' and the guy there asked if it was a broken hinge when I walked through the door. This tells me it is common which means Dell now sell crap computers with horrible quality for $350. No plans to ever buy a Dell again and not sure if I will buy from Best Buy again either as they don't care about customers in person.
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I disliked the operating software, Windows 11 S Mode. The operating software was very cumbersome and not user friendly. I liked the features and feel of the computer keyboard and screen. But, the software issue was a deal breaker. Laptop was returned. Also, purchased the Microsoft 365 Personal (Office Suite), not a big fan of this program either. It is not user friendly. Unfortunately, I can't return this purchase.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi tnvan ,
We're sorry to hear about the difficulty that you had with Dell. This is certainly not the experience we like to hear from our customers. We will share your feedback with our quality team to help improve our current and future products and services. Please call, or chat with a Dell Support Representative at your earliest convenience so they can help you with your concerns: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Bottom right hinge frozen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop sits on my desk I close the laptop at night. The hinge on the bottom right is stuck and when I open it in the morning the bezel and hinge separates. Second time this has happen. They told me it was dropped or damaged. Bullsharp. I did not drop it. Now it has happen again. The bottom right hinge is frozen and when I open it makes a cracking sound I have to squeeze it in order to open.
No, I would not recommend this to a friendDell service is terrible and so is their warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell Cares??? Yeah right! Dell Cares is the department that handles warranty issues. I bought a Dell Inspiron 15 about a year ago. It has a badly designed power port that breaks if you plug in the charger. NOT THE CUSTOMER'S FAULT. It is described by Dell as accidental damage a.k.a your fault. They won't replace it under the basic warranty. Buyer beware. This seems to be a problem with other customers as well looking at other reviews. Dell you need to improve. I will not be purchasing more Dell's in the future. Personal or professional.
No, I would not recommend this to a friendDell touch screen laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the product was great. But because it was an open box and has been used before the product had a defect.
I would recommend this to a friendNot the PC you should choose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to tell if the intermittent screen flickering is a defect in this new PC or not. Dislike keyboard, reflectivity of surface and layout. My last Dell in 2016 was better constructed. This new PC is cheap and flimsy all around. Poor choice, would not do this again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There SJColorado,
We appreciate you taking the time to leave a review of your Inspiron 3520. We are sorry to hear that you are experiencing an issue with your screen flickering. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Screen Flickering Troubleshooting Link: https://rb.gy/zl6axt
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
My Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok nothing special it seems to heat up pretty quick on the bottom concerned about that
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings CarmenC,
We appreciate you taking the time to leave us your review. We are sorry to hear you are experiencing overheating issues with your Inspiron 15 3520 Touch Laptop. Feedback like yours helps us improve our current and future products. Below I have provided troubleshooting instructions with the full articles that can help resolve this issue.
Here's the steps to help resolve your overheating issue:
1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
2. Update the BIOS and Chipset driver.
3. Download and install Microsoft Windows updates.
4. Run a hardware diagnostic test.
5. Perform a Windows System Restore.
6. Restore the computer to factory settings.
How to use Dell Power Manager: https://bit.ly/48MAxRY
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Not good for 3rd party apps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may work for somebody else but it did not work for me. Full of bloat ware and issues with windows 11. This came in “s mode” which made it to where I could not use my label printer because there is not a Microsoft application for it. Even after disabling I still had tons of issues running 3rd party software. I returned and got a Lenovo
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Indigonerd,
Thank you for taking the time to leave a review of your Inspiron 3520. We are sorry to hear that you experienced an issue with bloatware and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type or product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Broken after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the computer doesn't start after 6 months of use it
No, I would not recommend this to a friendNot satisfy for the product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had returned the product, it was slow and was freezing frequently.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings Digital,
We appreciate you taking the time to leave a review of your Inspiron 15 3520 touch laptop. We are sorry to hear that you were experiencing an issue with the performance of your device and freezing issues and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Poor manufacturing.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this laptop for a year and the screen is pulling apart in the bottom left corner due to poor manufacturing. If you try to find a solution, you'll see that many people have had this issue. The customer service is terrible and just informs me that the warranty has expired and I will have to pay to have it repaired. I will not be purchasing another Dell product.
No, I would not recommend this to a friendDell 15 fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Desent labtop better than any hp ive owned. Always look at the clearance items.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi EricH,
Thank you for taking the time to leave a review of your Dell Inspiron 3520 Touch Laptop. We are happy to hear that you are enjoying your device and it meets your expectations. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you come across any questions or concerns and need further assistance we recommend using the toll-free number or chat link below to reach a member of our Support Team.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far, had one crazy incident but figured out the issue and havent had any problems since.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello CalvinA,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3520. We are happy to hear that your issue has been resolved. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you come across any questions or concerns I have provided the toll-free number and chat link below for your convenience.
If you need further assistance, we recommend using the toll-free number or chat link below at your convenience to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Casing broke within 9 months from normal use.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.owned this less than a year... the right side where the plastic casing around the edege has popped out and is not snapping back in ... the case does not open or close properly and it looks like a matter od days before this is toat.. sigh, out 4 22 dollars... this is a low quality casing and even if the casing was to last an actual 9 months the colors on the screen are really poor quality...The battery life is really poor as well.
No, I would not recommend this to a friendGood starter Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for daughter as a gift. Screen is bright and it seems to be working fine
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi CandiceS,
We appreciate you taking the time to leave a review of your Inspiron 3520 touch laptop. We are happy to hear that your daughter is enjoying her device. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you come across any questions or need assistance I have provided the toll-free number and chat link below to reach a member of our Dell Support Team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell