Customer Ratings & Reviews
- Model:
- i3520-5810BLK-PUS
- SKU:
- 10518040
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Battery good and weigh less, good for travel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8G RAM can be upgraded to 16G. 256G is comparatively small for video storage, it is better to buy external storage.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello James,
Thank you for reviewing your Inspiron 15 3520 Touch Laptop. We are sorry the storage capacity did not meet expectations. We appreciate the feedback you have provided and will use it to help improve our products. Should you need further assistance, please use the information below to contact Dell Support at your earliest convenience.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
Nice home use laptop!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfectly set up laptop for use at home and to support recipe development. Nice color too.
I would recommend this to a friend- Cons mentioned:Heat dissipation
My Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok nothing special it seems to heat up pretty quick on the bottom concerned about that
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings CarmenC,
We appreciate you taking the time to leave us your review. We are sorry to hear you are experiencing overheating issues with your Inspiron 15 3520 Touch Laptop. Feedback like yours helps us improve our current and future products. Below I have provided troubleshooting instructions with the full articles that can help resolve this issue.
Here's the steps to help resolve your overheating issue:
1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
2. Update the BIOS and Chipset driver.
3. Download and install Microsoft Windows updates.
4. Run a hardware diagnostic test.
5. Perform a Windows System Restore.
6. Restore the computer to factory settings.
How to use Dell Power Manager: https://bit.ly/48MAxRY
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Excellent!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, excellent CS. I envy the knoledge of this rep and his ability to convey his knowledge in understanable language
I would recommend this to a friendOkay Laptops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is okay for daily use of browsing. I bought it for my 14 years old nephew as xmass present. I hope he will like it to use it for School works.
I would recommend this to a friendBell computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was what i was looking for at very good price, the service and the attention was outstanding
I would recommend this to a friendLaptop Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and wonderful product! Best Buys has always given me the best advice and wonderful products
I would recommend this to a friendVery good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and compliance in delivery time. Very good promotion of the product I purchased and excellent quality.
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been getting a few of these laptops my myslef, my family members and my team members too. Great option for the price offered
I would recommend this to a friendSticking with Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a senior and it's everything I need. I've been with Windows from the start so there is no learning curve.
I would recommend this to a friendeasy to upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think it was a excellent deal because is FULL HD an i5 , i know is only 8gb but you can upgrade the ram upt to 32gb
I would recommend this to a friendThe BEST (buy) Time!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some problems at first and went back a couple days later. They helped me immediately and everyone helping me was also so kind.
I would recommend this to a friendGood buget laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was purchased for my dad, great laptop for him. The only issue is the trackpad, but I purchased a mouse and everything is great.
I would recommend this to a friendDell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer memory isn't upgradable. Board only holds 8 gig. No light on power button so when you tun it on you are never sure it was pressed.
I would recommend this to a friendDell Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer for the money. I have had Dell computers in the past. They are reliable and easy to work on.
I would recommend this to a friendDell - Inspiron 15 3520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer freezes up periodically. The mouse pad also will look worn out after a couple days of use (no matter how much you wash your hands). The natural oil from your hands will rub off on the laptop every time you touch it leaving finger prints. I can not install Microsoft office because of S Mode. Battery dies after 2 hours. Other than that the laptop is ok. However, I would not buy again or recommend.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear TanikaB,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 15 3520 touch laptop. We are sorry to hear that you are experiencing an issue with your system freezing, installing Microsoft office because of S mode and your battery runtime. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps on improving the performance of your battery life and two troubleshooting links for S mode assistance and your system freezing.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
Switching out of S mode in windows link: https://url.dell.com/81ab92
You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Great customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very helpful. Although I have not used the device yet. I’m am assured it is exactly what I am looking for.
I would recommend this to a friendlaptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great deal I catch that time, and if possible I will buy it again.
I would recommend this to a friendGreat price and very reliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for my sister who is in college and has to install some different software.
I would recommend this to a friendQuick & Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and speed was awesome from the store. The product's battery runs down very quickly, considering all the programs it can run.
I would recommend this to a friend