Customer Ratings & Reviews

Love the price and the touchscreen monitor. Dell makes great computers unlike HP of which a decade ago I got a tablet laptop that always froze once it got too hot.

10/10 recommend! I use this everyday for my small business and it never gives me any trouble! I love the touch screen. And when powering up it is very fast to my needs! Very happy with this purchase!

Works great for a gift to my FIL. Touch screen was the favorite part. Easy applications to navigate and keep it simple style. The display is ample size and the ease for him was perfect. The only setback is it isn’t a backlit keyboard.

I love the simplicity of this laptop. Simple to use and fast! The Geed squad loaded Microsoft Office and Trend Micro. The Trend Micro VPN was so simple to activate on all of our devices! I would buy again!

Its a nice slim laptop. Speed is ok. I bought it with the Ms word,excel package somehow doesnt seem to work. I called customer service, got countless ticket numbers, holding on the line. No help. The machine itself is good.

sleek and easy to use. I had a very old desk top and it finally quit on me. So I definitely did not want to overspend for a laptop that had features I did not need. This is a phenomonal value

This laptop was a gift for my college aged son, to replace his older HP. He was very impressed with the laptops capabilities, touch screen feature, and its sleek look. Very happy with this purchase.

this computer is very reliable for a new computer science student. Big screen help you visualize your code. very good for a starter. Moreover, Battery life is also good.

I always prefer Dell laptops for personal work. Using Inspiron series for almost 13+ years now. This particular model is good deal woth touch screen and fast i5 processor. Overall recommended.

The battery life is great. It is nice and light weight without being too small. I got it with 8gb ram and would recommend upgrading it to 16gb. I put Ubuntu on it and it worked real well.

Great laptop. Easy to set up and use. Bigger than most laptops so if you're looking for a compact size this is not the one. This one is perfect for me as the size is perfect

It’s a good laptop to have for school or work and it’s very fast and the battery life is amazing

Works great for the price. No backlit keyboard that was surprising in 2023. Upgraded the ram and ssd easily. Very solid laptop. Good battery and fast charging. Steal when its on sale

Great Laptop, works smoothly for personal use. Touch screen is very good.

Super cool good speed for office work I really like it and bettry back up is too much good

Christmas Gift for my daughter, she said she likes the touch screen, clear screen picture and processes data fast. She wanted it to do school work because the school chrome books are too small.

A gift for my husband. He loves it. Easy to use. Great speed! I wanted something reliable but not super expensive. This checked all the boxes. Would definitely recommend!

This laptop is not great. After owning it for just under two years, it has since been replaced with a new computer and this one was recycled back to BestBuy. I bought it for my father, who used it daily, but it stayed at home, on his lap and he used it to store his pictures and watch YouTube. It did that just fine. The biggest issue is the build quality of this laptop. Within a few months of owning it, however, the hinges went bad. Whenever my dad would open the laptop, the hinges would strain, and eventually they completely separated from the body of the laptop, to the point where he couldn't open it anymore. This was repaired by Geek Squad under warranty, but within the next year, those replacement hinges started to do the same thing. It got to the point again where he had to handle the laptop really delicately, and reminder, it never left the house or moved from it's stationary location. I can't imagine how it would hold up to someone actually taking it on the go. Lucikly, he was gifted a new laptop from someone else, and we were able to get rid of this one. Sad that it only lasted two years, we'll stay away from Dell in the future.

We brought this computer for school and it works wonderful, fast and it’s simple to use. I didn’t know it was touch screen until we received it and it had come very handily.

Very efficient and reliable computer. I love that it’s touch screen. Compatible with every software and I use this for school and work. Battery lasts over a day.