Customer Ratings & Reviews

Very good laptop for the price point, does what its intedned to do, my daughter uses it for college and has had no complaints, battery holds charge well, runs quick, no lag at all

Computer runs great. Easy setup (besides Microsoft’s stupid account requirement). Love the smooth it runs and the speakers sound better than average built in speakers.

Purchased to play Baldur's Gate 3 since it meets minimum game requirements. Technically the game does launch, but it's not playable even at lowest settings (delayed/stuck actions/dialogue; unable to process loading up a save file mid-game; gliding instead of walking). Got hot/loud fan.

It was an excellent purchase; to this day everything has worked perfectly.

Good laptop for the price, could be a little faster, but the value for the price is right.

Bought the Dell laptop for my daughter who is a first grade teacher. She needed one that she could use for her school work at home. She loves the Dell and says that it works great and all her programs for school loaded and work very well for her.

I have been using this device for a couple of weeks and very happy with the purchase. The Battery life is impressive and worth the price. Please dont worry about the S mode since that can be disabled very easily.

This computer is very nice for the price. It does exactly what you need it too. I would recommend if you are just using it for simple everyday type things.

Was looking for replacement laptop. Great price, good performance. The one I was replacing died right after I bought it. My wife has a more expensive Dell she had for a while so we went with Dell. I am glad I bought it when I did.

I would definitely recommend this laptop! The speed and storage are perfect and for the price you can’t pass it up. I couldn’t be happier with my decision. I will continue to purchase at Best Buy!

So far, so good. It was easy to set up. It does everything it is supposed to do. The price was great. This is a great choice for someone who only needs a laptop mostly for internet and email. I could tell you more when I have had it longer.

I love the computer but the assistance and help from the geek squad really made my experience awesome I was so worried I was going to mess it up but after the staff helped me set everything up I was ready to go and felt confident in my purchase

I purchased as a Christmas gift for my kids. I’ve checked it out pretty thoroughly as I was setting it up. Seems like it will be a great tool for them to use for school and play

This is sleek, high performance laptop. So far it's amazing, fast with good audio, video features. Though I am not a big fan of touch screen, my son loves it. I had HP personal laptops for last 8 years but this is way better!!

Used it for a year, it has the best performance and didn’t face any challenges with it. Best laptop to get under 500$

I got this for my kid. I don’t have usage time with the item besides setting it up. Which was simple enough. It handles his needs of gaming, YouTube, educational games.

it was very good choice that I got this laptop the battery is good It was very good choice for a student.

Laptop is very good. Good processor speed and memory. Good hard drive storage. Good screen. Performing well. Minor negatives - letters on keyboard can be hard to read unless lighting is excellent, and shell seems to show lots of fingerprints.

got this for my daughter for her 16th Birthday. She has had no issues and loves the touchscreen option

Overall, the computer is a great. Has all the features I was expecting. I forgot to check for one important feature, a backlit keypad. It's hard to imagine why the make any laptops without this important feature.