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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Inspiron 15 3520's touchscreen, ease of use, and price. Many appreciate its performance and the lightweight design, while some experienced issues with the hinge. Positive feedback also highlights the battery life and size. A few users mentioned wanting more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,189 reviews
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the money. I have had Dell computers in the past. They are reliable and easy to work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and specs. Cant beat it. Use it more for business and school work than gaming and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine, fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Excellent for Steam gaming. Web browsing and small business use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was purchased for my dad, great laptop for him. The only issue is the trackpad, but I purchased a mouse and everything is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer memory isn't upgradable. Board only holds 8 gig. No light on power button so when you tun it on you are never sure it was pressed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell - Inspiron 15 3520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer freezes up periodically. The mouse pad also will look worn out after a couple days of use (no matter how much you wash your hands). The natural oil from your hands will rub off on the laptop every time you touch it leaving finger prints. I can not install Microsoft office because of S Mode. Battery dies after 2 hours. Other than that the laptop is ok. However, I would not buy again or recommend.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear TanikaB,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 15 3520 touch laptop. We are sorry to hear that you are experiencing an issue with your system freezing, installing Microsoft office because of S mode and your battery runtime. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps on improving the performance of your battery life and two troubleshooting links for S mode assistance and your system freezing.
      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      Switching out of S mode in windows link: https://url.dell.com/81ab92
      You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Five stars!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a computer last Black Friday. It was a good deal and the store representative are amazingly helpful. Thanks Brst Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinge on laptop came loose. When I opened it the hinge caught on tops edge ripping it from screen. It was only after 10 months so I thought under warranty. Brought to Geeks and was told case was not covered under warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with price and delivery for new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, quality and delivery service for new Dell Laptop. Would not be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer that we found on sale. Outside of a few sticking keys that have to loosen over time. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very durable and has great upload/download speeds. 10 out of 10!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful. Although I have not used the device yet. I’m am assured it is exactly what I am looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the price it’s fast for basic work the battery won’t last that long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With My Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with how the computer works. I have received great support from The Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick & Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and speed was awesome from the store. The product's battery runs down very quickly, considering all the programs it can run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & Service! I would recommend Best Buy & the Geek Squad to anyone purchasing a computer or other electronics!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too New!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet...Delivery was on time and it arrived in good shape. Hopefully, it'll earn it's fifth star when I've used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what I need it to do. No large analysis simulation. Just some spread sheets and emails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful computer folks:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great and when i asked the expert he was very honest and gave me what I needed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap materials used, waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processing system is great. However, the keyboard, the screen, the cover of the screen, hinges are all very cheaply made and extremely flimsy. They broke within a few months of purchasing, even though I don't use this as much. It's expensive to get it fixed.I could get a new laptop with that amount of money. What a waste!

    No, I would not recommend this to a friend