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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Inspiron 15 3520's touchscreen, ease of use, and price. Many appreciate its performance and the lightweight design, while some experienced issues with the hinge. Positive feedback also highlights the battery life and size. A few users mentioned wanting more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,189 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell Inspiron

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good purchase options from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    College

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. No problems. Great for a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer for Teenage kids in school!Bought it on sale for christmas. Kids use it for basic school online classes and sometimes streaming movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved our Marriage !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seems to fit our needs. We purchased it so my wife and I don't have to fight over the use of our home computer. It will also be handy for travel. The battery seems to run down faster than I expected but it is easy to plug in and not a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Screen damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for minor email checks and internet searches which is fine not the fastest but works okay UNTIL i opened it one day on my desk and the frame of the screen stuck to the key board area and ripped the frame of screen almost off. Never left desk not outside etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great loptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. I was worried because someone said it was all plastic. It is a nice laptop and will be perfect for college. He was also able to play a game on it and he said the graphics were great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed In-store Geek Support.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. I tried to install Webroot for her on my own but wasn't able to do so. Tried remote Geek Squad . They couldn't either. In-store Geek Squad did it in less than 15 mins. The problem was Windows S doesn't allow non-Microsoft apps. Otherwise no problems. Picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Avoid if you can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want something quick and cheap that does the job yes I’d recommend but you get what you pay for so remember that guys . I would have definitely went with a little more expensive one . The quality feels cheap

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey There CarlosM,
      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 3520 touch laptop. We are sorry to hear that you are not completely satisfied with the quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Dell Inspiron 15 3520 gets worthy for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In geneal, I like this laptop in view of the quality, the specific feature and price. Nevertheless, I need more time to get used with the advanced technology installed in this device and I think I will contact your IT help desk for assistance Briefly I am satisfied with this device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to set up had to fight a bit to turn off Microsoft secured mode to be able to change and update apps. Seems pretty easy to navigate after getting all the side steps done. But useful and functional for what we need.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi StephanieL

      Thank you for taking the time to leave us your review. We are sorry about your experience with the setup of your Inspiron 15 3520 Touch Laptop. We appreciate your feedback and will use it to help improve our current and future products and services. If you have any other issues, please use the information below to contact Dell Support.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Cons mentioned:
    Hinge durability

    Rated 3 out of 5 stars

    Good overall unit except for cheap hinges.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow was getting close to warranty expiration and the hinge broke. Lucky geek squad backed me up. Rather have long hinge instead of 2 short ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and good quality. Dell makes good laptops for home use.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge durability

    Rated 1 out of 5 stars

    Poor build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinges are breaking off just a few months into use. I'm having to send it in for repair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazingness

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girl yes this computer has been on my eye for a while! I’ve been watching those aesthetic unboxing videos and I can’t wait to one day get it! DEFINETLY recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operations Supervisor

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is always available to clarify what you are looking for vs what youbshould get. They are honest,.polite and vwry straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new toy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning. Some differences from my old lap top. Have not figured out how the key board lights up. Do not like that it is dark all the time. Overall, I give my new "toy" five stars"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, good quality screen and well-built at an attractive price. Only critique is that black keys on the black keyboard make them difficult to see, especially, in low light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enslaved by the MSO website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but had to return bc i found MS Office will NOT WORK WITHOUT THE INTERNET!! I need a portable computer that works without the internet. Bill Gates turned a BestBuy into a BadBuy

    I would recommend this to a friend
  • Cons mentioned:
    Hinge durability

    Rated 2 out of 5 stars

    Only used it for 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop January 2024 I am needing a new laptop January 2025 due to the hinges breaking. I only used the laptop for school. I never travelled with the laptop and the hinges broke within one year

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value priced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a while now and although it is heavier then than the surface which it replaced, the price and fully size keyboard makes up for it. As I use to go to clients

    I would recommend this to a friend