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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Inspiron 15 3520's touchscreen, ease of use, and price. Many appreciate its performance and the lightweight design, while some experienced issues with the hinge. Positive feedback also highlights the battery life and size. A few users mentioned wanting more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,189 reviews
  • Rated 4 out of 5 stars

    Beware Laptop comes in S Mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not aware that this laptop came in S mode meaning you can only download apps from the Microsoft Store & use Edge as the browser. I would not have bought it if I had known that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband's first laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my husbands first laptop. He loved it! I use past tense because someone stole it out of his truck today. So now, here I am needing to buy him another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old guy using

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new laptop that does not take 5 hours to do the monthly update. Would have liked a little more written or online info on use . The old ones need more help setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and it was on sale. I've worked with Dell computers while I was employed and it's my go-to computer in my retirement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good for the price. The sales person was very helpful. He help me pick the one that would suits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operation Laptop a success

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with my laptop from Best Buy. The ordering process was simple. The price was reasonable for the level of computer. Delivery was as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wasting my time to get up early and to come early to store just to get the items that I need to purchase. They ate very cheap and I saved a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I highly recommend this laptop to anyone looking for a reliable and powerful device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery goodVery good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop gifted

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Father in Law since he wanted a basic laptop with decent specs. He enjoys it so far and is still using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Del computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and advise on how to use.also me select the best computer for the price I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase that was ever made, the guys that assisted me was very knowledgeable, even at the front desk, their customer service is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase during the sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the latop during the sale, and so far happy with it. It is my first personal Dell laptop and hope I will stay happy with it for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice home use laptop!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfectly set up laptop for use at home and to support recipe development. Nice color too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell inspirion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing another brand, same speed and memory. Hopefully it lasts longer than 3 years, time will tell. The Dell is a little slow on start up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer seems fine, Windows has been made worse. It is a hassle to install outside apps. For the price, a decent deal.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi TrentP,

      Thank you for taking the time to leave us your review. We are sorry Windows 11 did not meet our expectations. This is certainly not the experience that we like to hear from our valued customers. We will share your feedback with our quality team so we can continue to grow and do better.

      Should you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for the money. It was easy to setup, the graphics are good and it's plenty responsive enough. No complaints so far.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    My Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok nothing special it seems to heat up pretty quick on the bottom concerned about that

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings CarmenC,
      We appreciate you taking the time to leave us your review. We are sorry to hear you are experiencing overheating issues with your Inspiron 15 3520 Touch Laptop. Feedback like yours helps us improve our current and future products. Below I have provided troubleshooting instructions with the full articles that can help resolve this issue.
      Here's the steps to help resolve your overheating issue:
      1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
      2. Update the BIOS and Chipset driver.
      3. Download and install Microsoft Windows updates.
      4. Run a hardware diagnostic test.
      5. Perform a Windows System Restore.
      6. Restore the computer to factory settings.
      How to use Dell Power Manager: https://bit.ly/48MAxRY

      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Touchscreen

    Rated 2 out of 5 stars

    Not enough storage and only upgradable externally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed good laptop for pictures and video editing, which requires additional storage but this was Useless without external storage, which required an adapter for a mini disk that stuck out the side loosely and easily damaged. Didn't want to risk loosing all pics by damaging the disc or adapter so returned it for something with actual internal storage, otherwise lived the touch screen

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello RochelleS,
      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 3520 touch laptop. We are sorry to hear that your device did not meet your expectations and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. It is feedback like yours that helps us improve current and future products. If you come across any further questions or concerns we recommend reaching out to a member of our support team with the toll-free number or chat link below at your convenience.

      If you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Bell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what i was looking for at very good price, the service and the attention was outstanding

    I would recommend this to a friend