Customer Ratings & Reviews

I purchased this laptop for my wife to use for work applications, casual web browsing, Microsoft Office, and photo storage. The I5 processor works great and has enough memory and storage. Dell laptops have never disappointed and at Black Friday pricing; you cannot beat the value offset with features and performance,

I’ve had no problems with it. The battery lasts all day, it doesn’t overheat or freeze up. Simple the best, super efficient.

ALWAYS LIKED DELL LAPTOPS, THIS NEWER ONE IS FAST AND EASY TO SETUP AND THE KEYS ARE EASY TO SEE. A GREAT VALUE FOR THE SPEED AND THINGS THIS LAPTOP CAN DO...

Best laptop purchase I ever made. Love how sleek, compact and fast it is. 10 out of 10. Would definitely recommend it to anyone who needs a new computer.

Have just started to use laptop. Seems to be fast processor, Perfect size of memory for my needs. Screen resolution, size is what I was looking for. Battery life is sufficient.

I love how easy it is to use, especially for someone that is not that tech savvy. I also love the touch screen and how large the screen is. Great laptop!!

Processer is fast with great audio and video card. Great signal strength when it is Bluetooth to other devices. Slick style and well made design.

My new computer is perfect for me! It is light and easy to use. Also very speedy, which is so much better than my old computer. I couldn’t be happier!!

I have this laptop over for a year and it's a good laptop for your first laptop it's not that powerful to handle loads and loads of tasks but doing basic things such as emails and browsing its good I tried davinci resolve on it and it had issues it can run the program not at the best and if your looking for a programming laptop or coding this is a great choice

I'm a computer tech and one of the key factors I use when purchasing a computer is repairability. The ability to find parts when repairing is very important. The nice thing about Dell computers is that it is very easy to find spare parts. They're also just better built. I use to recommend HP and Dell but with HP having issues with hinges coming loose from the case Dell is my go to machine. This particular model is a good one. The newer gen i5 processors are quite good. Just add 8GB more RAM and this is a good business machine.

Purchased this for school. Lightweight, wonderful graphics and touch screen is a fantistic bonus. Meets all my needs. Highly recommend.

Great Laptop, works smoothly for personal use. Touch screen is very good.

This laptop is not great. After owning it for just under two years, it has since been replaced with a new computer and this one was recycled back to BestBuy. I bought it for my father, who used it daily, but it stayed at home, on his lap and he used it to store his pictures and watch YouTube. It did that just fine. The biggest issue is the build quality of this laptop. Within a few months of owning it, however, the hinges went bad. Whenever my dad would open the laptop, the hinges would strain, and eventually they completely separated from the body of the laptop, to the point where he couldn't open it anymore. This was repaired by Geek Squad under warranty, but within the next year, those replacement hinges started to do the same thing. It got to the point again where he had to handle the laptop really delicately, and reminder, it never left the house or moved from it's stationary location. I can't imagine how it would hold up to someone actually taking it on the go. Lucikly, he was gifted a new laptop from someone else, and we were able to get rid of this one. Sad that it only lasted two years, we'll stay away from Dell in the future.

I don't know if it's the laptop or my wifi, but sometimes it gets a little spotty. Other than that, works great and does everything I need it to do!

Super sleek and fast Dell laptop. Nice touch screen and light weight for easy travel. Budget friendly - so o decided to purchase a second laptop.

This is a great laptop! I love the screen size and it's so easy to use. I had an older computer that was so slow, the speed on this is amazing.

Its been great no delays touch screen works great overall a great laptop for work and school

Dell laptop has been easy to use, good battery life, easy to travel with, and good for a 1st laptop for college student.

Love my labtop touch screan works great and fast... just what I was looking for!!! Also the service at Best Buy was AMAZING THANK YOU

The perfect laptop for school and every day . So easy to use plus touch screen . I purchased 2 .. one is a gift for my nephew!