Customer Ratings & Reviews

Good for home use and so far it is fair to use for work as well.

I would recommend Dell products. It was so easy to transfer my data from my old computer to this new one!

Perfect size. Enjoying the easy access and loading of apps. Battery lasts so much more than my old laptop.

I had two of this model, and both gave me repeated the gray screen of death. Returned both. You could hear the zoom meeting playing but the screen was gray. Sometimes it would pop back but be double vision, all the letters would be shadowed and offset, but mostly, you had to shut it down and restart. I got the first one on 10/16/2020, exchanged on 11/11, had the same problem with the second within a week.The computer was used for Zooming school for 6hrs a day awhile performing google spreadsheets, etc. The first computer also had audio problems, no one could here you on zoom unless you were yelling, that might have been a problem caused by shipping. Technically this computer had all the features I wanted, but proved unusable because of the repeated screen blanking. I found online this is a consistent problem recently with Dell, something about optical driver and operating system not playing nice. Pity.

My old laptop was an ancient 10 years old! What a difference! Hopefully I'm now good to go for 10 more.

Fast and supports multitasking. All the ports I needed to keep using speakers and mic I already had

The product is good it had some cons regarding battery

So far I’m extremely happy with my laptop. I have a lot to learn but the start up was relatively easy!

Excellent laptop. Graphics top notch, processor quick, touch screen, comfortable keyboard, number pad.

Works like a charm. Came in quickly and was the expected product.

The computer purchased was an open box item. The condition was stated as excellent. The computer and battery charger were both in the box; however, the computer was already signed on by the previous purchaser. The computer did not have the previous owner removed. Someone at Best Buy did not do their job correctly! I had to take the computer to the local Best Buy to have the hard drive wiped and operating system software reinstalled. A couple hours later I received the computer back. It works correctly now.

Totally as expected. Just wish Dell included the migration tool for free instead of charging for it.

Great laptop. Really like how sleek and carbo fiber look in black. Works as great as it looks.

Super first with SDD and 12M memory to do multiple office work at the same time. Highly recommend.

Good product, ease of use. Large screen and good optics.

Works well for my online classes. I haven't had any issues yet as of this time.

I like it i like it like it i like it i like it i like it

My product is awesome..but the service at Bestbuy was the worst we have ever had in our lives.

Have been using for the past 3 months, So far good. Best laptop with highest configuration.

nice laptop computer. Wife does not like the display.