Customer Ratings & Reviews

Tiger,

We're glad that you're satisfied with your new computer. If you do have anything that you'd like to research about your computer you can check our Product Support Page here: https://dell.to/2MqIRPg.

Best,
Bryan
1-800-624-9896

VatoLoco84,

Thanks for your review and we're sorry to hear that you're not more satisfied with your new computer. If you'd like to see if there are any adjustments that you can make to your display you can read this article: https://dell.to/2CLF6yC.

Best,
Bryan
1-800-624-9896

Hi Tina,

We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Inspiron 3593 computer because you had to replace the power port two times already. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

It sounds like you did end up getting the issue resolved, but if you do need technical support in the future, please use this support page link: https://dell.to/3swyZqB or call the Dell Support Team at 1-800-624-9896.

Best,
Katarina@Dell

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Giselle,

Thanks for your review and we're sorry to hear that your computer's performance is not meeting your expectations. You may want to check to make sure that all of your software and drivers are up to date: https://dell.to/34QvdLl.

If you'd like some tips on how to extend the life of your computer's battery you can try these suggestions:

Tips for Proper Usage:

1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

You can read the full article here - http://dell.to/2uJ8AdG.

Best,
Bryan
1-800-624-9896

Hello Kib32,

Thank you for your review. We apologize for the issues you have come across with your touchpad. We really do appreciate your feedback and will use it to help improve our current and future products. Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:

1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

You can read the full article here - http://dell.to/2tqmS02.

Best regards,
Wendy C.

For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.

Anonymous,

We're sorry to hear about the performance of your new laptop so far. There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:

1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.

You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.

Best,
Bryan
1-800-624-9896

Hello JustAShopper,

Thank you for sharing your experience. We are sorry to hear your Inspiron is getting warmer than you would like. In regards to your concerns, we have a number of solutions to ensure you have the best experience.

We always recommend ensuring your system is up to date by downloading the latest versions through the Dell Support webpage or by simply running the SupportAssist application that was preinstalled on your device. Likewise, here are some tips to reduce thermal restraints.

1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a laptop on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system. Using the system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

Our Inspiron also follows 10th generation Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top performance. We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C, please contact Dell Support and they will take care of your issue.

Best Regards,
Anthony P.

USER,

Thanks for your review and yes, there is a way to switch out of Windows S Mode on your new computer. Here are the steps to transition from Windows S Mode to Windows 10:

'Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode.

1. On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
2. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.

Best,
Bryan
1-800-624-9896

Hano,

We're sorry that you had issues with the resolution on the screen of your new laptop. If you experience this issue with a Dell laptop in the future here's an article to help you troubleshoot display concerns: https://dell.to/2CLF6yC.

Best,
Bryan
1-800-624-9896

Hello Lisa,

We are sorry to hear that your Inspiron is no longer charging and apologize for the inconvenience. Provided the issue is hardware-related, Dell Support is available to help. You are more than welcome to give them a call at 1-800-624-9896.

Best Regards,
Anthony P.

EndUser,

Thanks for your review and we're sorry to hear about the touchpad issues that you had with your new computer. We hope that they are resolved when you get your new computer. If you have any questions about this computer you can check our Product Support Page here: https://dell.to/2MqIRPg.

Best,
Bryan
1-800-624-9896

Hello Karthlik,

We are sorry to hear that your keyboard stopped working so abruptly. Provided the issue is hardware related, it may be repaired/replaced if covered under its limited warranty. We recommend contacting Dell Support for further assistance in this case.

Best Regards,
Anthony P.

Javi,

Thanks for your review and we're sorry that your screen resolution is not meeting your expectations. Here's an article related to display settings that may help you: https://dell.to/2CLF6yC.

Best,
Bryan
1-800-624-9896

drakave,

Thanks for your review and we're sorry to see that your monitor is not meeting your needs. Here's an article with some tips that should help you make adjustments to your screen and improve its performance: https://dell.to/2CLF6yC.

Best,
Bryan
1-800-624-9896