Customer Ratings & Reviews

Was easy to order online and shipping was fast!! I recommend this lap top to anyone.

Keyboard feels cheap, and the dedicated VRAM is awful, but if all you need is a functional laptop for standard use, it works great.

Great deal! I am very excited about this purchase. I have bought dell in the past and always had a good experience

Dell doesnt disappoint. Exactly what we wanted. So easy to set up!

Don’t buy it !!!! Shuts down and will not restart till ????? Feels flimsy, and make excessive noise wile operating

Great laptop.. great price and value for the money.

Getting use to the change from 10 to 11. OK so far so good.

This laptop was a big move forward for my wife who has been using an old desktop PC for a decade or so. It works well on our wireless wifi network, We are happy with our purchase as of now.

Excellent service, one disappointment--no way to add software to stop "hackers" from getting into my email.

Love my new Dell computer. So far, it’s working great!

Very affordable, works really well. Quality product!!

Better than i figured it would be, speed at startup and navigating with multiple apps open is a breeze

A great price for the the exact exquipment (laptop) I needed. The staff were extremely friendly and helpful.

This was a gift for my wife. She loved it! It is full of features for her use. Will be back in the future for more gifts!

Very good product and able to use with the touch screen

Best Buy , need more sales people in the Computer Dept. I really never got to ask questions, Cause they had a lot of customers , plus when i was paying for my stuff, they the customers were all around the Cashier area, Listening and watching everything. WE were the only customer, then everyone came.....

I would rate one of the two Dell computers a 5 and the other computer a 1. I would definitely rate Best Buy a 5. I ordered two identical Dell computers on October 20, 2025, and received them on 10/22. Both computers were easy to set up and ran great for three days. On the 3rd day, one of the computers would not load Windows 11, and I had to reset it back to the way I originally received it. Unfortunately, this lost all my saved data and programs that I had loaded. A few days later, I hit the power button to turn on that computer, and it would not power up. After that, I took it back to Best Buy and was told to return it because it was still within the 14 days of my purchase.

It is perfect for my needs. It accepted all my cloud stuff. I didn't have to remember all my passwords. I just can't seem to install the 360 software I purchased. It keeps saying I already have it.

This service is very good and the price very reasonable.

This is a very nice computer. I’m certain I am not using it to its fullest capabilities. However, one thing I have noticed that is a nuisance is the pad is ultra sensitive. Perhaps there’s a setting for this?