Customer Ratings & Reviews

Great product, easy to use, nice display, easy to carry

We bought this when her last laptop bit the dust and wouldn't boot anymore or just stop working after it was up for a few minutes. This is the newer model of that same computer. It has a faster processer but the same amount of memory and SSD size. It works well for her she mostly uses it for web searching and social media, recipes and not to processor intense items but we do have MS Office 365 installed on it and it runs just fine. I think the only down side to this one is that the fan is noisy and seems to run more often. The battery is much better than the old one but that happens over time.

I bought this for my mom and she loves it! I stand behind all things Best Buy with the warranty and they honor it without problems when you get warranty in which I always do!

A huge upgrade for my wife for use in her business. It's been reliable and Windows 11 has a number of features she uses regularly. Fast with reasonable battery life.

Neaded a good computer for school that was inexpensive. This one is a great choice for those who are on a budget but can afford a little more than the low end 300-400. It has good hardware and is pretty fast. I am only using it for work but I imagine it can handle some light gaming.

So far this Dell has performed very well. It has a beautiful screen. Lately, though, we've noticed the mouse pad sticks sometimes which is a little concerning.

These purchases i made were the best I've could have done. I'm not to tech savy, and i was able to get everything i need to do to keep my life in order without missing a beat. Thanks ti Best Buy for a great product and price. Thanks

This is a great laptop! The touchscreen and "tablet" mode are perfect for a personal or BYOD device. As an IT worker, drawing diagrams and logical layouts of devices the tiuch screen feature while using white board has been super helpful. The laptop is also great for all office tasks as well as personal surfing/ doc creation and management. Wireless range is great and fast. Connects easily to my bluetooth keyboard and mouse and easily extends wirelessly to my TV for sharing on the big screen. Windows 11 runs flawlessly in it. I would highly recommend this one when on sale.

I bought this laptop for home use. I was replacing an HP 18” screen laptop and thought this might be too small for me but it is not.It is fast, meets my needs and I am very happy with it so far.

exactualy what i needed for home use, it has so much more than what i need it for, i am retired, it really connects me to a wonderful world of knowledge and understanding thank you.

Great PC and great value! Was looking for a dast and reliable pc and this one has been a great find.

Started out great and plenty of performance. Slowly ran out of space had to upgrade ram and ssd. Still performs well but a tad more glitchy n bugs than what my husband gets out of his asus

My last computer died so i needed a new one. I knew I didnt need the most expensive computer but not a cheap one. The AMD Ryzen 7 16gm ram was tge same gas my last computer with one difference. This computer wasnt a 2n1 but I nevwr used that feature. I was very excited that i spent way less money with the removal of the 2n1 feature and the 270 off. This computet was 520 plus tax when my last computer was 820. Has far the best of all the specifics. The only thing I didnt like was the windows 11 home software. While i am mostly useing my laptop for school and not a business, the home edition made the most sense. But i didnt like that i had to change out of SS mode. I did do extensive research first and bought virus protection so the moment I was out of SS mode I had extra seqyurity. 10 out 10. Will buy again.

I purchased this laptop as an every day work/home laptop. It was not in store when I made the purchase so it was shipped direct to my address and arrived in 2 days. The customer service I received was to par with expectations. The laptop itself is serving its purpose well and has had zero issues.

This is a very nice laptop for less than $1000. Fast, plenty of storage space, and good battery life.

I didnt realize how janky my old laptop had become until i bought this. Its lightning fast. I'm a pretty basic laptop user. Streaming, shopping and web surfing are all quick and easy with this.

Has done every3iv asked ofnit for work related stuff but can also stream with clear picture and play most games i play

I use this for school and it works great. After the set up, it runs smoothly. I also use this to play steam games, and as long as you dont try to play games like cyberpunk, games will run smoothly

Enjoying the laptop. Was upgrade from a Sony Vaio I got in maybe 2010? Loud fan, I had AC Infinity air management on my desktop, so laptop fan does not cycle as much as it does when “docked” -vs- being a laptop. Loud fan. Loud. Love 100% of everything else. What I needed it to be. My “PC” alongside my “MAC.” Both on home network, both access same files, and borh operate separate A/V Home Theater/Computer Systems. Fantastic Laptop. I love it.

I bought 2 of these laptops for my daughters who just started college. They use it for their school work and to play games on. Battery life could be a little better but other than that no complaints. It gets the job done. Would purchase again.