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Customer Ratings & Reviews

Your price for this item is $594.99

Customer reviews

Rating 4.6 out of 5 stars with 670 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-670 of 670 reviews
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a be honest I like the laptop , especially the touchscreen helps a lot with business projects. Not sure if it’s just my laptop, the battery does not last long are there that I have no issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents of teenager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working good is compatible with our printer here. My daughter is happy with it. I would like to know how to shut it down when she does not want to shut it and take a break Please advise how I can limit her use on this if she does not want to listen, how can I shut it off parental guides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson gave me great advice on buying this laptop. It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Great features. Love the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Fast, easy to use, clear screen. Quit when in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Technology Takes sometime Getting Used Too

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to the keyboard, but my computer was old. If your accountant it would be ideal. New

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well. It suits all of our needs. It is compatible with a lot of apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine Budget Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, used for low demand schoolwork. Even on battery saver, the charge doesn’t seem to last. Might be a good entry level laptop but won’t hold up for extensive use, people who need something more powerful, or who need it to last a long time away from a charging area.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered, refused a refund DO NOT BUY FROM BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY FROM BEST BUY!! I have been a customer with BB for years, but I will never buy from them again. I ordered this laptop and they delivered it TO WRONG LOCATION! They even sent a picture of the package as "proof" and I can clearly see it's not my apartment. When I asked them to resend it or refund it, they refused and said to take it up with law enforcement! I'm so shocked. I'm really at a loss for words. I have so much proof on my end that the laptop never arrived, yet still they won't refund it. Worse, they continually sent me in loops, promising me a refund, then rejecting it, then investigating, then rejecting, etc. I bought a second laptop through them based on their promise that they would issue a refund. Liars! Their internal team made an "investigation"... interesting how they won't tell me how the investigation happened or give any way to contact this investigation team. I've been reading online that this is happening often especially with this garbage delivery company Roadie. THEY STOLE MY MONEY! TAKE YOUR BUSINESS ELSEWHERE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This old lady found it easy to use and had minimal adjustment from her old HP touchscreen.

    I would recommend this to a friend