Customer Ratings & Reviews

It's a great computer, hopefully great for school, I'm starting this fall and I hope it works well

Love this laptop. Bought it for online college classes. Have had no issues and was able to set it up the way I needed to.

this laptop was an excellent choice for my 16-year-old for his school work. It has enough memory for upgrades and it is strong enough for quick startups. I is not for serious gamers. I wanted a laptop that would endure that he focuses on academics.

Purchased this for a small business so far it exceeds all expectations. It’s lightweight, super fast, I haven’t had any lagging or issues at all.

Great computer at a decent price. Thanks! It works very well.

Great deal, great value... use it for work and personal use, even did a little light gaming with it

I highly recommend this computer; it is very easy to work with and reasonably priced.

Enjoying it very much. Good speed, long battery life.

The customer service was excellent! And the laptop is perfect! Thanks!

Very good for our use. My one concern after decades of Dells is that the shell seems a bit light/flimsy. Still, with average care it should be fine

An excellent product with lots of technology and easy to use

Love how fast it boots up and processes! Get you one :)

This laptop is everything needed for personal and business!

Very good notebook was a great Buy opportunity in my visit New York city

Nice computer for the price, but I wish the keyboard was backlit. Also don't like that the computer is running bitlocker, which makes it difficult to reformat hard drive for a clean install. I do like that there is minimal bloatware pre-installed

Very good computer, I used as a personal computer and it works really great, good buy I recommend

Love my new computer. Had it set up and the data from my old computer transferred by the Geek Squad and it has performed perfectly.

DELL Laptop PC has been Excellent. Best Buy Representatives were Very Good.

Is the best you get for the value, searched all over and for office work only is all you need, is practical because it's touch screen, only down side is the screen it's not as bright as regular ones.

Total crap. I have to do a hard a reset every time I need to turn it on and I've only had it 6 weeks. It overheats everytime it's left plugged into the charger for more than a few hours. I was sick and was 3 days after the 30 days from purchase when I tried to return and Best Buy wouldn't take it back so now I've spent literally hours on the phone with Dell support trying to get a fix. They have a million steps we must follow and observe before they will even consider the fact that they sent me a faulty system. Their latest answer, just don't plug it in unless you absolutely need to........worthless.