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Customer Ratings & Reviews

Your price for this item is $519.99
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Customer reviews

Rating 4.6 out of 5 stars with 678 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Inspiron laptop's overall performance and speed, finding it capable for their needs. Many users appreciate the touchscreen functionality and its portability due to its sleek and lightweight design. The laptop also receives positive feedback for its battery life and ample storage capacity. While the majority of reviews are positive, some users have noted concerns regarding heat dissipation and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 678 reviews
  • Rated 3 out of 5 stars

    More help in Computer Dept.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy , need more sales people in the Computer Dept. I really never got to ask questions, Cause they had a lot of customers , plus when i was paying for my stuff, they the customers were all around the Cashier area, Listening and watching everything. WE were the only customer, then everyone came.....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Two Dell computers. One a 5 and the other a 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate one of the two Dell computers a 5 and the other computer a 1. I would definitely rate Best Buy a 5. I ordered two identical Dell computers on October 20, 2025, and received them on 10/22. Both computers were easy to set up and ran great for three days. On the 3rd day, one of the computers would not load Windows 11, and I had to reset it back to the way I originally received it. Unfortunately, this lost all my saved data and programs that I had loaded. A few days later, I hit the power button to turn on that computer, and it would not power up. After that, I took it back to Best Buy and was told to return it because it was still within the 14 days of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently started school again and does everything I need it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hackers still a pain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, one disappointment--no way to add software to stop "hackers" from getting into my email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service staff: Very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She loved it! It is full of features for her use. Will be back in the future for more gifts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's first laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a big move forward for my wife who has been using an old desktop PC for a decade or so. It works well on our wireless wifi network, We are happy with our purchase as of now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except for Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is the display has a yellow tint and is slightly blurry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lindas Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns on very fast Good quality machine Good price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s An excellent product. I love it highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, robust OS, great replacement for my 5 year old HP with similar configs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply and convenient to purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was very easy, and I ordered a laptop online. The pickup was simple enough to be picked up at my convenience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    --------

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used yet -have appointment with geek squad for sept 16 to transfer my windows 10 unit to this new unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic computer and this one fits the bill. We also needed an SD card reader and this computer has one. We've been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my needs. It accepted all my cloud stuff. I didn't have to remember all my passwords. I just can't seem to install the 360 software I purchased. It keeps saying I already have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money laptop. My previous one lasted 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect College Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my granddaughter going to college. It does everything she needs and more. Great price and would definitely buy for the next grand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer. I’m certain I am not using it to its fullest capabilities. However, one thing I have noticed that is a nuisance is the pad is ultra sensitive. Perhaps there’s a setting for this?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 5.6 Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the memory and the keyboard. It is a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was recommended by my computer tech guy. I feel the quality & price are great! I especially like the no interest payment method.

    I would recommend this to a friend
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