Customer Ratings & Reviews

This computer was perfect for my 77 year-old mother. She needed basic internet, basic access and a good display. The battery life is good, portable and light.

This Dell touchscreen is okay for the price. I'm not giving it 5 stars because it gets hot and the fan works hard every time I'm downloading and uploading files. I use it for office work. However it’s fast.

I have had and used my new Dell laptop for about a month now and have not had any problems with it so far. I like the keyboard and the battery life seems to be very good. It is my first time with a touch screen, which I haven't used much but am getting used to it and I like some of the things I can do with it. The computer comes on quickly and runs smoothly. It is good for what I do. I don't like that it will not let me set ongoing backups to an external hard drive but instead keeps pushing me to do backups to the cloud, which I choose not to do.

This purchase is an upgrade from a previous Dell Inspiron Laptop for a faster processor, double the memory, and four times more SSD capacity. It is always a hassle to switch to a laptop since all manufacturers have preinstalled Microsoft's products. You just have to spend time figuring out how to uninstall them without messing up the computer's operation. I have a good experience owing the Dell product before. This is the main reason to stay with Dell when I upgrade my laptop. One thing I will suggest is to include a USB to USB-C adapter. I had to order one to use the USB-C port.

Love the computer, its light, fast and easy to use. However, I wish it had back lit keyboard. For the price it was a great by for my needs.

It’s light weight, battery lasts, and it’s fast. Touchscreen is amazing! Does everything I need.

Good product. Very fast. Touchscreen is nice. Beautiful display.

I needed a new computer but didn’t wanna spend big bucks for a Mac and honestly I was more than happy with the purchase does everything I expected and more , without hurting your bank account. Love the touchscreen and the way they built this laptop and the 1 terabyte is awesome since I do a lot of gaming and take photos

Overall performance is great. Speed is fast. Lots of memory. Perfect gift for my new college student. He loves the touch screen.

Works great. Easy to use. Granddaughter loves the touch screen.

Love this laptop!!!! Fast and not heavy weight. Clear screen

Very Happy with my purchase. It has great performance, high speed, touch screen is convenient and plenty of storage. Price was also lowest the I shopped. Best Buy is also the place to get good quality products at a competitive price.

This laptop replaces my old Dell laptop that was approximately 15 years old. Needless to say there have been several improvements made over the years and I appreciate every one of them. I love the smaller size, lighter weight, faster speed just to name a few.

Best purchase that ive done in awhile, the speed is faster than i thought, graphics looks amazing, the battery life is longer than expected, and to top it off ots touchscreen.

I’ve been using this laptop for a few weeks now, and it’s running really well. The system starts up quickly, handles multiple tasks smoothly, and the display quality is impressive. Battery life is decent, and it stays quiet even during heavy use. Overall, I’m satisfied with its performance and would recommend it to anyone looking for a reliable everyday laptop.

Simple, and gets the job done. I run a couple of softwares daily and needed a device outside of my Mac. The touch screen is great, however every now and then the fan is a little concerning/loud. Battery life is decent but for my duties I have to always have it on the charger or within two hours my battery is more than half dead

I wanted a laptop for school work and for just surfing the web. This laptop is perfect for just that! Has a large touchscreen with high speeds and i love the feel of the keyboard. The number pad on the right side is a plus too. I highly recommend tbis purchase, especially for the price!

I really love this computer. I am learning more about each day. I had a little trouble hooking up the printer but the Geek Squad was able to do it in minutes. I will never be without the Geek Squad. I love the touch screen and the weight , much lighter than my last one. I have much more memory. It was a great choice for me.

We purchased this Dell to run our live worship service. It works well, is compact and fast.

It fast, it have enough usb to use it light and compact. Down side is the pre-installed bloware and it S mode it seen a little too annoying to deal with but after uninstalling the software that you wont need and removing the S mode it a fast laptop to use.