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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 678 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Inspiron laptop's overall performance and speed, finding it capable for their needs. Many users appreciate the touchscreen functionality and its portability due to its sleek and lightweight design. The laptop also receives positive feedback for its battery life and ample storage capacity. While the majority of reviews are positive, some users have noted concerns regarding heat dissipation and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 678 reviews
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Quick. Smooth keys. Perfect screen size. I like having on/off on keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Key lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All great but the keys do not light up. I thought all Dells had lighted keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She is happy with the purchase. Beyond that, there’s nothing else that I could add to this review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to a more expensive laptop but this one did the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Works well and easy to use and navigate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfaction to disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving this at average at the moment. I've had the laptop for approximately 2 weeks and was enjoying the ease of using it and the many conveniences. But this morning unit will not turn on. Frustrating! schedule appointment with Geek squad for tomorrow. I'll let you know what happens.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size includes Windows and a decent warranty I like the feel of the keys and setup was very easy and the price was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still working out some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is super clear. Keys are very comfortable. No back-lit keys. Black screen issue, must turn off to resolve. Best Buy tech tried to resolve. May have to return for a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my cousin , he loved it - it meets all his college requirement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. It’s lightweight and it has a great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop/good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working well. Fan comes on at times but Geek Squad checked and it's fine. A good inexpensive laptop. Very comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, easy setup and good image quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen is big enough for my job, just what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently, satisfied with this laptop. Customer service experience at time of in store purchase was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LapTop - Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast service and very knowledgeable. We were in and out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer died after 2 months!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a computer from Dell! Their service is absolutely horrible. I purchased this computer in October and 2 months later I get an error message stating the hard drive needs replacing. After scanning the QR code on the screen I get an option to have the hard drive sent to me. I have to install it. The email from Dell states they want the defective drive back, but be sure to erase any personal information. How do I do that exactly? The drive is dead and I can't boot the computer. They refused to send the new drive unless I agreed to send them the old drive back. They'll get their drive back. Good luck stealing my information from it though! I will never buy another Dell product again. Dell USED to make a good computer but now they make junk! I should have stuck with HP! My 8 year old HP still works, but can't be updated to Windows 11 and Microsoft won't provide security updates. STAY AWAY FROM DELL!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This was a boo boo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOL, it was sitting where the HP was supposed to be and was grabbed by mistake so it was returned and exchanged the same day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is only 3 hours; graphic card is questionable; but worse I wanted to buy maintenance warranty but. It is not a BEST BUY stock item so they want nothing to do with it. It was not shipped from DELL so DELL wants nothing to do with it. Whoever shipped it had no documents or contact info included. Buyer beware, if there is a problem YOU are on your OWN.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was wonderful! From purchase to the geek squad setting up my pc. BEST BUY is always the best choice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop but the charging port is horrible. Already went bad 3 months in.

    I would recommend this to a friend
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