Customer Ratings & Reviews

Great price, quick shipping. What more could you ask for?

Great buy, meets our need. Delivered in very nice package.

I is a great computer for the money! The ssd drive size sold me!

Good for the price. Could have other colors. Will provide another review after a couple months of use.

very good, excellent quality, highly recommended...

its good 4 what i use it 4 thats all i got too say

Laptop was on clearance and does just what we need for computing power.

Does what it's supposed to & just the right size .

This laptop is on fair. Battery life is very short I admit I was told about this short coming at time of purchase, but was still surprised. I’d say it’s ok, but would probably not purchase it again. That said I was used to Business computer so perhaps I’m being over critical.

Very happy with this purchase. Salesperson was helpful

Have had nothing but problems with this computer. Best Buy sold me a defective computer. That's all there is to it. Won't buy anything from Best Buy again and I do mean anything. Not that these review will get a response. Best Buy does not care about any comments.

Have not used yet, Not happy with Windows Home S Mode

The laptop will not turn on. I have had it plugged in for 24 hours and it will not power up.

Nothing but problems with this laptop. I suppose the old addage "You get what you pay for" might be appropriate for this purchase. Support is horrible. I've made three seperate phone appointments with Dell tech support and they have failed to contact me. They lie about the reasons for not contacting me and Dell doesn't seem to have a contact number for me to speak to someone who might be able to actually assist me. Best Buy still holds the ownership of my computer. Contacting Best Buy for assistence is as difficult as contacting Dell. My honest advice is to not purchase a computer from either Dell or Best Buy.

Product sucks. It simply did not work. Took it to your useless store and got the biggest run around. I purchased it and was unable to open it and use it due to official travel commitments. 4 days after the 2 week window when I got to open the box and starting loading data, the battery ran down and it would not take a recharge. The computer battery area was red hot.Store blew me off. I will never your stores again for such poor service.

Today will be the 2nd time in 2 weeks that I'm taking it to Geek Squad to have them check it. Won't come on. Very frustrating!

Monitor is dull..I know we usually get what we pay for.

I thought it was a 2 in 1 but it doesn’t convert and there’s no backlight for the keyboard which is unfortunate.

I bought this computer for my wife and so far am not enthused with it. The csa pointed her towards this computer and it doesn't even have backlit keys. I have had it approx. 45 days and it is going into the shop because it will not power up. It is not showing that the computer is getting any power. Even though when I picked it up the computer was warm to the touch. I even tried another power cord and no better. We have had Dell computers before and they always worked just fine and were very reliable. Not so much anymore, at least with this one.

Delivery person left package by the road beside mailbox in the heat instead of doing what all other drivers do and bringing it to the front door.