Customer Ratings & Reviews

This is the first time I purchased a Dell laptop for my personal use. It boots up and shuts down quickly, which I like. It is light-weight making it easy for me to carry. I am exploring the computer's features as well as exploring all the features in Windows 11. I am very pleased with my purchase.

Love touch screen Can open several tabs at once without slowing down

All good. Works well. Design looks good. Battery good.

Great product, easy to use, nice display, easy to carry

This laptop is very lightweight and powerful. Very happy with the performance

Lite, powerful enough for our needs. Works fabulous.

I bought this laptop to replace a very old Surface Pro. It is a very nice computer for the price point. The display is crisp and clear and the touchpad (something I really hate) is actually fairly easy for me to use. For the price I feel it is a great deal. I would recommend.

Pretty decent. The keyboard is yoo small for my big hands, but thats my fault for getting one with a number pad. The processor and everything is good enough for me. The screen collects fingerprints a lot and it seems a little fragile. The battery life is lacking.

So far this Dell has performed very well. It has a beautiful screen. Lately, though, we've noticed the mouse pad sticks sometimes which is a little concerning.

My 1st laptop. I have used a tower pc for all my life. Never thought I would want or need a laptop. Easy to work with. Screen is the perfect size. I have always had a Dell computer and I am not disappointment in this laptop. I would recommend it to anyone.

This laptop is great! It holds charge very well. It’s used for classes (cybersecurity) and I have never had issues. This laptop was recommended for these classes in particular and it did not disappoint.

Has done every3iv asked ofnit for work related stuff but can also stream with clear picture and play most games i play

This is a very nice laptop for less than $1000. Fast, plenty of storage space, and good battery life.

Enjoying the laptop. Was upgrade from a Sony Vaio I got in maybe 2010? Loud fan, I had AC Infinity air management on my desktop, so laptop fan does not cycle as much as it does when “docked” -vs- being a laptop. Loud fan. Loud. Love 100% of everything else. What I needed it to be. My “PC” alongside my “MAC.” Both on home network, both access same files, and borh operate separate A/V Home Theater/Computer Systems. Fantastic Laptop. I love it.

My wife bought this laptop to replace her Thinkpad that would not update to Windows 11. She thinks that it is flimsier than her Thinkpad but that it works well considering how bad Windows 11 is.

Neaded a good computer for school that was inexpensive. This one is a great choice for those who are on a budget but can afford a little more than the low end 300-400. It has good hardware and is pretty fast. I am only using it for work but I imagine it can handle some light gaming.

I purchased this laptop as an every day work/home laptop. It was not in store when I made the purchase so it was shipped direct to my address and arrived in 2 days. The customer service I received was to par with expectations. The laptop itself is serving its purpose well and has had zero issues.

These purchases i made were the best I've could have done. I'm not to tech savy, and i was able to get everything i need to do to keep my life in order without missing a beat. Thanks ti Best Buy for a great product and price. Thanks

My dell laptop is super. Fast, easy set up and holds its charge for many hours.

I bought this for my mom and she loves it! I stand behind all things Best Buy with the warranty and they honor it without problems when you get warranty in which I always do!