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Customer Ratings & Reviews

Your price for this item is $438.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 518 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 518 reviews
  • Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is fine with the price however giving 4 stars because of battery health. If you are looking for longer range of battery backup then this is not for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it with a great price. great deal. working pretty good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Dell computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the computer to date I am not having any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed to upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased, needed to upgrade Best Buy had a great selection to compare but I had a Dell and was pleased so I decided to stay with Dell. Very dependable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 10 vs. Windows 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop was a Dell, which I liked a lot. My second one is also a Dell. Windows 10 was so much easier to use than Windows 11. I had no problems. What I could do with 10 I cannot do with 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice overall! My team has been using it and so far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. will recommend to friends who need laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for everyday use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for everyday household use. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cheap laptop for my high schooler. Meets criteria for schoolwork. He doesn't game on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it, a decent laptop for the price specs wise but it feels cheap. the hinge doesn't fully open. and the keyboard isn't backlit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Meets my needs and then some. Good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I like Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best of the BEST!!! My wife and I upgraded to Windows 11 with new computers As ours were getting old and we were going to have to move to Windows 11 anyway. DELIGHTED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this purchase has turned out to be great for my work. I like how the customer service representative helped me find what I was looking for and answered the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. Had to move over to new laptop because my old one was using Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Claudia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is delighted with this laptop. It has helped her a lot with her homework since she is in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy at Bst Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is perfect for my needs. The Geek Squad was awesome! Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this for my mom and she was happy for the purchase. Not sure about the battery since it’s new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop does what I need it to do- download pdf files from internet and print them out. Sometimes drops the connection to the printer but otherwise no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It must be a high-quality gift, and I'm sending it to my dad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good everyday computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for person who doesn't need all the bells and whistles.

    I would recommend this to a friend