Customer Ratings & Reviews

I bought the computer for my business and it is a very, very successful and really high quality product, it is a complete price performance product, even a higher performance product compared to its price.

It works very well. The one thing I forgot to is, is the key pad backlit. This model is not. You need some light or you can't see the keys letter. Best to have a backlit key board.

a little slower than my Dell w/intel core i7 and 16GB memory. I purchased it mainly because it has the 10 key keyboard. I'm good with it even though it is slower.

Don’t particularly care for Microsoft, seems it still has to much control. Yet, I still prefer it to Apple. Now that it is all setup I’m very happy with my choice, plus it was a great Labor Day deal!!!

Nice product for the money. The dell gets 4 stars. Best buy wanted $160.00 to set it up...and I bought it from them! So 1 star for the piracy of best buy geek squad.

Excellent service in the store , very well trained associate, he helped us throughout the process, very happy with his help and the courtesy that he used.

I needed a capable, reasonably priced computer in a hurry. This Dell laptop filled all my needs and more at a price less than I had anticipated.

This is perfect laptop for the novice user. I bought this for a couple who needed to 2 laptops. I bought one then a couple of days later I purchased a 2nd one. They love them and provides the technology they need to surf the web, email, etc.

I wish I could have kept this computer but my husband made me return it because he isn’t very supportive of my going back to college

I got this Dell laptop as an open box, my first time ever buying an open box, it didn't perform as expected, I didn't like it and ended up returning it

Excellente experience with this Dell touchsreen laptop

My first laptop was a Dell, which I liked a lot. My second one is also a Dell. Windows 10 was so much easier to use than Windows 11. I had no problems. What I could do with 10 I cannot do with 11.

I don’t think I’ve ever had a Dell laptop before, but I haven’t had a laptop in a long time but so far it seems to be really nice. I would recommend it.

So far this purchase has turned out to be great for my work. I like how the customer service representative helped me find what I was looking for and answered the questions I had.

I ordered this laptop and it was here a mere 27 hours later. Just amazing considering I live in the U.P. of Michigan.

I am very happy with my new Dell Computer and the service from your sales person

The Best of the BEST!!! My wife and I upgraded to Windows 11 with new computers As ours were getting old and we were going to have to move to Windows 11 anyway. DELIGHTED!

very pleased, needed to upgrade Best Buy had a great selection to compare but I had a Dell and was pleased so I decided to stay with Dell. Very dependable

Every thing is fine with the price however giving 4 stars because of battery health. If you are looking for longer range of battery backup then this is not for you

My laptop died and I needed a new one very quickly. After placing the order for the new one from Best Buy, I received it in just a couple of days. Setting it up took just a couple of hours. The whole process was great.