Customer Ratings & Reviews

Wow I am so happy I got this lap top it was 629 I got in 378 I love when Best Buy put sale on

I baught this for my niece for school and she love it i know hp is a good brand

So far I'm satisfied with this. The only issue that I've noticed is that the battery dies faster than I expected.

Lukas at Geek Squad was great in helping us to set up and learn to navigate the new laptop

I can always count on Dell for an easy to use laptop that doesn’t break the bank!

This laptop is one of many in my medical office. Have only had it about 2 weeks but have had no issues so far with heavy daily use.

It was a simple purchase, could not get a tech to help but I already had my mind made up on which device I needed.

I really like my new laptop. I just upgraded it after purchase to 32gb of ram and a 1TB SSD to accommodate the programs that I use.

Great laptop, has everything you want in it and you have the ability to use the app

Excellent computer with lifhtening fast start up. Awesome deal considering an Intel 5 processor.

I finally purchased something for myself. I needed this badly. My other computer is too slow.

Overheats easily and shuts down. Otherwise good portable laptop.

I’ve always had dell products. The quality and price are key factors in purchase.

Great little work for non profit. Wish there was an office built in don’t like having to download

it was nice to set up and good for school boy, they can use for their study.

This is my grand daughters 1st year in college. She loves it

My wife loved her birthday gift. You don't find many happier people than her when she saw it was a Dell.

The one star is not towards Best Buy at all, but towards Dell. The laptop stopped turning on two weeks after owning it. UBreakiFix was the repair facility for the issue as they are a Dell authorized repair center for warranty concerns like this. Ultimately, it took Dell two weeks to advise the failed components were on back order with no promise time and could not assist with an exchange in any way shape or form, despite this being solely for a remote work position and costing two weeks and counting of no income. Dell had no alternative solutions to resolve the defected unit and thankfully, after getting absolutely nowhere with Dell’s Resolution Team, Best Buy worked with me to exchange it for what I should have purchased initially, an HP laptop. Things happen, and things break, but you cannot leave a consumer with no option whatsoever shortly after a brand new purchased product has completely stopped working when there are replacement units everywhere. I will never purchase another Dell product after this experience.

This is a perfect little laptop for homework and for Bill paying at the house.

I don't love it. The design of the laptop lacks comfort. The monitor's bottom edge is rounded so when you open the top the rounded edge falls below the keyboard and digs into your legs since it isn't flat. Obviously, I like to work with it on my lap. Otherwise it's a decent product.