Customer Ratings & Reviews

Not in possession. It was a gift. Have not heard from person if he has had any problems

It must be a high-quality gift, and I'm sending it to my dad.

This laptop is one of many in my medical office. Have only had it about 2 weeks but have had no issues so far with heavy daily use.

It was a simple purchase, could not get a tech to help but I already had my mind made up on which device I needed.

So far I'm satisfied with this. The only issue that I've noticed is that the battery dies faster than I expected.

Wow I am so happy I got this lap top it was 629 I got in 378 I love when Best Buy put sale on

The one star is not towards Best Buy at all, but towards Dell. The laptop stopped turning on two weeks after owning it. UBreakiFix was the repair facility for the issue as they are a Dell authorized repair center for warranty concerns like this. Ultimately, it took Dell two weeks to advise the failed components were on back order with no promise time and could not assist with an exchange in any way shape or form, despite this being solely for a remote work position and costing two weeks and counting of no income. Dell had no alternative solutions to resolve the defected unit and thankfully, after getting absolutely nowhere with Dell’s Resolution Team, Best Buy worked with me to exchange it for what I should have purchased initially, an HP laptop. Things happen, and things break, but you cannot leave a consumer with no option whatsoever shortly after a brand new purchased product has completely stopped working when there are replacement units everywhere. I will never purchase another Dell product after this experience.

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Lukas at Geek Squad was great in helping us to set up and learn to navigate the new laptop

I baught this for my niece for school and she love it i know hp is a good brand

I can always count on Dell for an easy to use laptop that doesn’t break the bank!

Excellent computer with lifhtening fast start up. Awesome deal considering an Intel 5 processor.

I finally purchased something for myself. I needed this badly. My other computer is too slow.

Great little work for non profit. Wish there was an office built in don’t like having to download

I’ve always had dell products. The quality and price are key factors in purchase.

i had trouble when it came to purchasing and picking it up but other than that it serves it purpose.

I have been looking for a new Laptop for over a year when this came to be. It was exactly what I wanted and needed and the price was right.

it was nice to set up and good for school boy, they can use for their study.

This is a perfect little laptop for homework and for Bill paying at the house.

This is my grand daughters 1st year in college. She loves it