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Customer Ratings & Reviews

$438.00
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The comparable value is $529.00

Customer reviews

Rating 4.6 out of 5 stars with 551 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's strong overall performance, speed, and impressive battery life, with many noting its smooth operation. They also appreciate its responsive touchscreen, ease of use, slim and lightweight design, and ample storage capacity. However, customers are negative about occasional connectivity issues and consider the 8GB of RAM to be merely adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 551 reviews
  • Rated 5 out of 5 stars

    perfect for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop would definetly recommend this for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best deal in BestBuy regarding price and specifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good LT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for my 12 year old stepson. Bought for him to learn coding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and good configuration. Good customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very helpful clerk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She helped me get the right computer at the right price. Well it's very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    missing a few keys for a better grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness is not there, if you work in a dark environment you would need a backlit keyboard, the sound is fair minus, if you lay on a pillow while you are typing the sound is muffled. The battery life is not waht is advertised, it goes for much less time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. I purchased onle Dell computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COMPUTER 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had overall Great experience with the Salesmen and STAFF

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs, ordering and delivery was fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was fantastic, took time with me and made purchase go very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for daily users.excellent while using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound product, sturdy and a good value for the price st bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SanDisk flash drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Happy with sanDisk drive for storing data .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Great customer care and great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good laptop to own. Quality was good, and it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Smooth easy process. Had what i needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent overall but probably returning simply do to the loud fan. It is ridiculous how often it kicks on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer overheated on day one. The backspace key jammed and the cursor didn't work properly. I was very disappointed because I really liked my first Dell.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell product is fine. Microsoft 365 is confusing. I had the 365 on previous Dell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs great, just the screen is very easy to broke even laptop close and one small thing drops on it, screen broken.

    No, I would not recommend this to a friend