Customer Ratings & Reviews

I finally purchased something for myself. I needed this badly. My other computer is too slow.

This laptop is one of many in my medical office. Have only had it about 2 weeks but have had no issues so far with heavy daily use.

Great little work for non profit. Wish there was an office built in don’t like having to download

I really like my new laptop. I just upgraded it after purchase to 32gb of ram and a 1TB SSD to accommodate the programs that I use.

This is a perfect little laptop for homework and for Bill paying at the house.

It is very good and reliable product. Price is also reasonable.

My wife loved her birthday gift. You don't find many happier people than her when she saw it was a Dell.

Customer see was excellent and knowledgeable took his time with me.

I am very pleased with my purchase. Everything was seamless. The laptop is functioning perfectly.

i had trouble when it came to purchasing and picking it up but other than that it serves it purpose.

Very knowledgeable about the type that I would need

This PC was perfect for getting the school year started.

Great service very knowledgeable fast easy very nice services

Good computer for work, just not the fastest for playing.

The one star is not towards Best Buy at all, but towards Dell. The laptop stopped turning on two weeks after owning it. UBreakiFix was the repair facility for the issue as they are a Dell authorized repair center for warranty concerns like this. Ultimately, it took Dell two weeks to advise the failed components were on back order with no promise time and could not assist with an exchange in any way shape or form, despite this being solely for a remote work position and costing two weeks and counting of no income. Dell had no alternative solutions to resolve the defected unit and thankfully, after getting absolutely nowhere with Dell’s Resolution Team, Best Buy worked with me to exchange it for what I should have purchased initially, an HP laptop. Things happen, and things break, but you cannot leave a consumer with no option whatsoever shortly after a brand new purchased product has completely stopped working when there are replacement units everywhere. I will never purchase another Dell product after this experience.

Great laptop perfect for office jobs and it’s better than what I expected

So far is working fine for my son. He loves the 15" screen

Awsome.... Product willl buy again realyy one should buy

Salesman was very polite and knowledgeable on what I wanted and needed in a laptop.

I have been looking for a new Laptop for over a year when this came to be. It was exactly what I wanted and needed and the price was right.