Customer Ratings & Reviews

Not in possession. It was a gift. Have not heard from person if he has had any problems

Very affordable and got it 40 percent off during labor Day sale. Touch screen. Works great.

I really like my new laptop. I just upgraded it after purchase to 32gb of ram and a 1TB SSD to accommodate the programs that I use.

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So far I'm satisfied with this. The only issue that I've noticed is that the battery dies faster than I expected.

Great product! I love Dell Super good price, its wall a veru very good deal!

This laptop is one of many in my medical office. Have only had it about 2 weeks but have had no issues so far with heavy daily use.

Wow I am so happy I got this lap top it was 629 I got in 378 I love when Best Buy put sale on

It was a simple purchase, could not get a tech to help but I already had my mind made up on which device I needed.

Lukas at Geek Squad was great in helping us to set up and learn to navigate the new laptop

I baught this for my niece for school and she love it i know hp is a good brand

I can always count on Dell for an easy to use laptop that doesn’t break the bank!

So far the Dell laptop I purchased has been perfect for me.

The one star is not towards Best Buy at all, but towards Dell. The laptop stopped turning on two weeks after owning it. UBreakiFix was the repair facility for the issue as they are a Dell authorized repair center for warranty concerns like this. Ultimately, it took Dell two weeks to advise the failed components were on back order with no promise time and could not assist with an exchange in any way shape or form, despite this being solely for a remote work position and costing two weeks and counting of no income. Dell had no alternative solutions to resolve the defected unit and thankfully, after getting absolutely nowhere with Dell’s Resolution Team, Best Buy worked with me to exchange it for what I should have purchased initially, an HP laptop. Things happen, and things break, but you cannot leave a consumer with no option whatsoever shortly after a brand new purchased product has completely stopped working when there are replacement units everywhere. I will never purchase another Dell product after this experience.

Excellent computer with lifhtening fast start up. Awesome deal considering an Intel 5 processor.

Great laptop, has everything you want in it and you have the ability to use the app

I finally purchased something for myself. I needed this badly. My other computer is too slow.

Great little work for non profit. Wish there was an office built in don’t like having to download

I’ve always had dell products. The quality and price are key factors in purchase.

it was nice to set up and good for school boy, they can use for their study.